Supply Chain Program Specialist — Global Technology Fulfillment, OTS- Supply ChainTechnology Fulfillment Services Execution (NA)

In this role you are the execution lead for technology fulfillment across multiple concurrent demand streams launches operations and programs within your region. Youll interpret demand signals drive cross-functional coordination with deployment logistics and vendor teams and own delivery performance from order creation through completion. You serve as the go-to for translating operational complexity into clear recommendations and resolving fulfillment blockers before they impact customers. Youll also mentor execution specialists around you raising the bar through coaching and modeling owning the outcome not just your own workload. When something goes wrong you own the recovery. When fulfillment runs clean its because you drove it there.

Key job responsibilities
- Drive end-to-end fulfillment execution across multiple demand streams launches operations and programs owning delivery performance from demand signal through order completion.
- Lead cross-functional coordination with deployment logistics planning and vendor teams to resolve fulfillment blockers and align delivery commitments with customer milestones.
- Own supplier escalation management and delivery tradeoff recommendations to maintain on-time in-full performance across your portfolio.
- Drive process improvement initiatives technology adoption and standardization efforts that increase execution efficiency and reduce manual intervention across your region.
- Mentor fulfillment execution specialists by reviewing their work coaching on escalation structure and data-driven decision-making and raising the operational bar across the team.


A day in the life
Your morning starts with a cross-regional scan flagging at-risk orders prioritizing interventions and connecting dots across demand streams before they become problems. Mid-morning brings cross-functional syncs with deployment logistics or vendor teams where you translate operational complexity into clear recommendations. Afternoons shift to program execution driving process improvements tracking technology adoption or building analytics that show whats working. Mentoring happens naturally throughout: coaching specialists on escalation structure demand signals and data-driven decision-making. You own outcomes end-to-end as an IC but your real multiplier is making the team around you sharper every week.

About the team
The Technology Fulfillment Services Execution team is the supply chain engine behind Amazons global technology infrastructure. The team manages high-volume fulfillment across launches operations and programs year-round coordinating across concurrent demand streams with external suppliers and internal deployment logistics and planning partners across five regions. Youll be a core contributor within that engine owning cross-functional execution across your portfolio mentoring the specialists around you and driving the process improvements and technology adoption that make the team better over time.

- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- 2 years of supply chain experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 77200.00 - 115800.00 USD annually