Supply Chain Manager Amazon Shipping, SWA S&OP

The Demand Planning Senior Supply Chain Manager ultimately solves the questions of (1) how do we make our shipping services best in class (2) how do we offer our shipping services to more customers and (3) how do we optimize network to remove constraints and increase speed.

Are you an experienced Business Operator with a strong work ethic Do you enjoy solving complex optimization problems If yes this opportunity will appeal to you. At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people.

The Demand Planning Supply Chain Manager works across the organization in a cross-functional environment with Operations Product and Tech teams to define the needs goals and execution plans to create a world class transportation network. They maintain and report up to date and accurate statistics management reports and analysis. They also facilitate the flow of information between different stakeholders and resolves any potential issues that impact customer experience and business continuity. The Senior Supply Chain Manager also provides timely resolution to issues by researching and querying internal tools and by making real-time decisions. An ideal candidate should be able to act as a single threaded leader for end-to-end processes understand the requirements analyze data and notice trends and be able to drive Customer Experience without compromising on time.

This role requires the ability to partner cross-functional dive deep into large and complex datasets with strong SQL proficiency/AI leveraging capabilities to extract actionable insights from multi-dimensional supply chain data. The successful candidate must demonstrate comfort working with enterprise-scale databases to analyze volume forecasts capacity planning metrics and operational performance across the network. Additionally this position demands the ability to work cross-functionally across multiple teamsincluding Operations Product Tech Finance and Business Developmentto drive quick execution on critical initiatives and accelerate decision-making in dynamic operational environments.

In this position you will at minimum (a) Own 1-13 week demand planning for AMZL network (b) identify technical integration opportunities and keep track of product initiatives (c) Build scalable mechanisms to strengthen commercial partnerships including owning cross-functional alignments daily shipper communications and demand volatility bridging to ensure operational resilience and (d) Establish continuous improvement frameworks through weekly operational bridging maintaining close collaboration with operations teams to drive feedback loops and process optimization. This position requires ability to program manage multiple workstreams and working with partner teams across various supply chain functions like transportation engineering launch finance and operational planning. This position will also require working with business teams such as Revenue Management Business Development and Commercial. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. Finally this position will help develop sustainable and standard mechanisms and process to drive further automation.

Key job responsibilities
Work with partner teams across various supply chain functions like transportation engineering launch finance and operational planning (under the roof and on-road)
Leverage historical data to create forward looking planning models to integrate in partnership with business teams
Utilize problem-solving skills to work through difficult challenges
Provide forecast and work with downstream & upstream stakeholders such as Amazon Logistics (AMZL) and North America Sort Center (NASC) to plan for capacity
Collaborate with AMZL and NASC to drive capacity decisions such as hiring vehicle procurement and onboarding Delivery Service Partners
Improve demand forecast and route planning accuracy
Drive commingling opportunities to improve shipments per route and overall cost per unit
Integrate reverse-logistics demand with existing Amazon Shipping Operations demand
Present data-driven proposals and plans to Sr. Leadership
Travel 5% each quarter required (Quarterly offsites)

A day in the life
The Demand Planning & Forecasting Supply Chain Manager operates in an ambiguous environment. Were building something brand new and so this person will balance between big thinking and tactical execution. This will require direct analyses and partnering with stakeholders across Amazon.

About the team
Our team leverages Amazons broad logistics networks to create new shipping services and open the doors for unique customer segments. Were an ingenious team of problem solvers. We respect diverse thoughts and believe that happy team members are productive team members.

- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- 2 years of supply chain experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 85800.00 - 128600.00 USD annually
USA GA Atlanta - 85800.00 - 128600.00 USD annually
USA NY New York - 94300.00 - 141500.00 USD annually
USA TN Nashville - 77200.00 - 115800.00 USD annually
USA WA Bellevue - 85800.00 - 128600.00 USD annually