Supplier Partnerships Manager II
Charlotte, NC - USA
Job Summary
The Supplier Partnerships Manager is a strategic business leader accountable for the strategy performance and long-term evolution of external supplier-facing partnerships. This role directly enables payment adoption straight-through processing (STP) and Network-of-Networks payment initiatives. The ideal candidate will ensure that partner solutions drive incremental payment revenue elevate the supplier experience and scale efficiently across the AvidXchange network.
Core Partnership Categories Include:
Payment Processors
STP / AR Automation Providers
Network-of-Networks Partners
Strategic Partnership Ownership: Serve as the single business owner for assigned external partners driving partnership strategy performance outcomes and long-term value creation.
Relationship & Governance Management: Act as the primary escalation and governance point with partner leadership to ensure productive results-driven and mutually beneficial relationships.
Contract & Commercial Management: Partner with Legal Finance and Procurement to renegotiate amend and optimize existing contracts and commercial terms over time.
Performance Management & Optimization: Define and track KPIs scorecards and quarterly business reviews focused on revenue impact adoption operational efficiency and supplier experience.
Financial Planning & Forecasting: Collaborate with Finance to build budgets forecasts and long-range financial plans tied to partner-driven initiatives and revenue streams.
Partner Evaluation & Solutioning: Identify evaluate and recommend new partnership opportunities; lead solution design and business case development to determine strategic fit and ROI.
Cross-Functional Decision Enablement: Work across Product Sales Supplier Growth Finance Legal Risk and Technology to establish a clear decision matrix when multiple partners operate in the same functional space.
Service & Solution Design: Partner cross-functionally to ensure external solutions are integrated into AvidXchange workflows in a way that supports automated data and funds transmission strong customer experience and scalability.
Education: Bachelors degree in business finance technology or a related field (or equivalent professional experience).
Professional Experience: 37 years of experience in partner management vendor management strategy payments fintech or adjacent domains.
Commercial Expertise: Demonstrated experience negotiating and managing complex commercial agreements alongside partnerships tied to revenue generation and/or operational scale.
Core Capabilities: Advanced proficiency in Excel PowerPoint and CRM/partner management tools (Salesforce preferred).
Strategic Partnering: Proven ability in strategic partner and stakeholder management combined with cross-functional influence without direct authority.
Business Acumen: Strong analytical financial and business case development skills alongside contract negotiation and commercial structuring.
Risk & Innovation: High risk and compliance awareness (data payments regulatory) paired with process improvement and service design thinking.
Execution: Executive-level written and verbal communication skills backed by high attention to detail and executional rigor.
Incremental payment revenue driven by partner-enabled initiatives.
Improvement in payment adoption and STP penetration (VCC %).
Improvement in net VCC financial performance (success rate BIN rate fees rebates limits etc.).
Supplier experience improvements tied to partner workflows (CSAT effort reduction issue resolution).
Time-to-market and scalability of partner-enabled solutions.
Performance of partners against defined SLAs KPIs and financial commitments.
About AvidXchange
AvidXchange is a leading provider of accounts payable (AP) automation software and payment solutions for middle-market businesses and their suppliers. By trade we are a technology company but if you ask anyone who works here theyll tell you our people are at the core of who we are. At AvidXchangemindset is everything. We are Connected as People Growth Minded and Customer Obsessed. Thesethree mindsets represent our culture who weare who weve always been and they guide usto improve every our founding in 2000 in Charlotte NC weve created a company of over 1500 teammates working across the U.S. or remotely. AvidXchange is proud to be Certified as aGreat Place to Work. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years that AvidXchange is a Great Place to Work.
Who you are:
- A go-getter with an entrepreneurial mindset that meansyou arenot afraid of taking riskswinning bigorfacing the unknown.
- Someone who understands that business ispeople centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused onmaking a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What youll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings providing work/life balance development programs and competitive benefits. At AvidXchange we are building more than a tech company we are building an experience. We remain committed to a culture where you can fully be you connected with others chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories youll tell for years youve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8companyrecognized & 3floatingholidays)
- 16 hours per year ofpaid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Providescounseling services legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet Home and Auto insurance
- WeeCareChildcare Service:helps teammates find affordable daycarechildcareandtutors 40%less expensivethan traditional daycarecenters
- Perks at Work:free discount program that provides teammates the opportunity to save on items fromelectronics movie tickets car buying vacationsandmore
- Onsite gym fitness center yoga studio and basketball court
- Tuition Reimbursement up to the federal maximum of $5250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal state and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes but is not limited to veteran status race color religion sex sexual orientation gender identity gender expression national origin age and physical or mental disability.
Required Experience:
Manager
About Company
AvidXchange accounts payable automation software helps middle-market businesses and suppliers boost efficiency, accuracy and speed.