Supervisor Splendido's

Founded in 1960 Loews Hotels &Co operatesiconichotels and resorts across the U.S. and Canada. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you your next career chapter involves making memories for guests or supporting ourproperties inourCorporateOffice every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creatinga Team Member experiencewhere you belong no matter what race color religion sex sexualorientation genderidentity national originveteranor disability statusthat makesyou youisa daily focus for us.

What We Offer:

• Competitive health & wellness benefits 401(k) & company match

• Paid Sick Days Vacation and Holidays Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities career growth

• Tuition Reimbursement

• Team Member Hotel Rates other discountsperksand more

• Many of our Leadership positions are bonus eligible

What Were Looking For:

As a Food and Beverage Supervisoryoulllead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff andmaintainingquality standards toassistingwith training scheduling and inventoryyoullensure smooth and efficient operations.

Who You Are:

• Lead and motivate a diverse team to ensure smooth operations.

• Focus on delivering exceptional guest experiences and resolving issues promptly.

• Maintainhigh standardsinservice presentation and operations.

• Communicate effectively with staff and guests to ensure clarity and satisfaction.

• Adapt quickly and solve problems in a fast-paced environment.

• Passionate about hospitality and thrive in a fast-paced team-driven environment

What You Will Do:

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency.

• Monitor service quality food presentation and guest satisfaction to upholdhigh standards.

• Coordinate with kitchen staff to ensuretimelyandaccuratefood preparation and delivery.

• Assistwith planning and managingspecial events banquets and private functions.

• Greet guests address inquiries and resolve complaints promptly and professionally.

• Gather and analyze guest feedback to suggest improvements and enhance experiences.

• Supervise schedule and delegate tasks to service staff ensuring balanced workloads.

• Conduct pre-shift meetings to communicate priorities updates and promotions.

• Support recruitment onboarding and training of new team members.

• Provide ongoing coaching and feedback tomaintainservice excellence.

• Monitor inventory and stock levels coordinating purchases to meet operational needs.

• Track sales control waste and implementportioncontrol tooptimizeprofitability.

• Ensure compliance with health safety and hygiene regulations across all operations.

• Other duties as assigned.

Your Experience Includes:

• Food and Beverage Restaurant Experience is required

• One to two years of lead or supervisor restaurant experience preferred.

• Liquor and beverage knowledge preferred.

• Knowledge of Microsoft Office preferred.

• Proven experience working in high-volume Food and Beverage operations preferred.

• Strong organizational skills.

• Excellent guest service skills.

• Must be able to withstand outdoor elements for long periods of time

• Ability to communicate effectively in English verbally and written with team members leaders and guests required.

• Must be able to work a flexible schedule nights weekends and holidays as required.

Who Youll Supervise:

• Servers

• Buspersons

• Food Runners

• Bartenders