Supervisor Sleep Lab Neurology
Saint Louis, MI - USA
Job Summary
Primary Duties & Responsibilities:
- Demonstrate a high commitment to excellent patient experience through customer service and high-quality care in all interactions with patients and their families team members Neurology faculty staff and referring physicians. Focuses on a service culture that aligns with the Department of Neurologys mission and vision.
- Overall description of roles (dependent on department need):
- Supervise the work of Polysomnographic Technologists and Technicians and Technical Specialist.
- Create and maintain schedules and on-call roster for sleep lab staff to ensure adequate coverage of sleep lab.
- Resolve personnel problems conducts meetings pertinent to staffing issues and documents appropriately.
- Ensure appropriate competencies are maintained by Sleep technologists and technicians.
- Supervise training of new employees conducts performance evaluations job performance counseling.
- High-level support.
- Perform functions to support physicians in clinical setting.
- Duties may include patient appointment scheduling pre-arrival work such as insurance eligibility pre-certifications answering patient calls checking-in patients collecting required data and entering it into the EMR placing patients in rooms etc.
- Patient Care Duties
- Serve as a working supervisor able to cover all patient check-in/out processes and provide patient care duties:
- Perform both direct patient care and duties that support patient care. Examples are:
- Direct patient care - vital signs placing patients in exam rooms sleep testing procedures and/or treatments cleaning and stocking sleep rooms; 2. Supporting patient care -obtaining charts scheduling tests and/or appointments obtaining pre-certifications.
- Conduct technical duties of polysomnographic technologist including: gathering and analyzing patient information testing preparation procedures polysomnographic procedures (PSG PAP MSLT/MWT HSAT etc.) polysomnographic record scoring and over-scoring.
- Work in EMR and other clinical applications.
- Communication and Documentation
- Schedule and assign work to other sleep technologists/technicians to ensure appropriate staffing; assists in orientating and training new technologists/technicians and trainees.
- May route phone messages patient questions and telephone communications to appropriate personnel.
- Complete necessary paperwork and documentation in a timely manner.
- Answer questions from patient/family regarding treatments diagnosis and procedures using department standard operating procedures.
- Complete requisitions/orders per Washington University guidelines.
- Equipment and Supplies
- Monitor supply inventory ensuring adequate supplies equipment or garments are available and that they comply with regulations.
- Clean and stock sleep rooms and follows infection control procedures for sleep supplies and equipment.
- Other Functions
- Maintain required HIPAA compliance skills/competencies and participates in in-services staff programs continuing education and cross-training programs according to established standards and Washington University policies. Maintains RPSGT certification and BLS.
- Comply with OSHA state and federal regulatory sources/standards.
- Ensure and enforce compliance to policies procedures and standards established by accreditation with the American Academy of Sleep Medicine.
- Participate in quality assurance/quality improvement activities to ensure appropriate clinical outcomes and offers recommendations for improved more efficient care and service.
- Supervise technical specialist in overseeing sleep lab quality assurance/quality improvement procedures to include development implementation oversight and reporting of quality assurance/quality improvement data.
Working Conditions:
Job Location/Working Conditions
- Normal office environment
- Requires extensive safety training
- Exposure to blood-borne pathogens
- High noise environment
- Patient care setting
Physical Effort
- Typically sitting at desk or table
- Typically standing or walking
- Typically bending crouching stooping
- Repetitive wrist hand or finger movement
- Using tools requiring high dexterity
- Occasional lifting (25 lbs or less)
Equipment
- Office equipment
- Lab/research equipment
- Clinical/diagnostic equipment
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Drivers License:
Required Qualifications:
Basic Life Support certification must be obtained within one month of hire date.
Basic Life Support certification (Online BLS certifications those without a skills assessment component are not sufficient to meet the BLS requirements).
Preferred Qualifications:
Graduate of an accredited Sleep Technologist program.
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Work Experience:
Skills:
Anatomy Answering Telephones Electronic Medical Records (EMR) Highly Developed Interpersonal Interactive Communication Interpersonal Communication Medical Terminology Organizing PhysiologyFor frequently asked questions about the application process please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies detailed benefits and eligibility please visit: StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race ethnicity color national origin citizenship (where prohibited by federal law) age religion sex sexual orientation gender identity or expression disability protected veteran status or genetic information.
Required Experience:
Manager