Supervisor Safety Technology Valley Metro

This is a 24/7 operation and flexibility in shift scheduling and coverage are important components of this position. The selected candidate must have the ability to interact in a positive supportive manner whether explaining an event giving instructions or reporting policy violations.

Knowledge and Experience:

• High school diploma or equivalent required
• Must Have with Class B Commercial Driver License with Airbrakes and Passenger
• Minimum 23 years of experience in transit operations safety video surveillance or investigations
• Experience with video monitoring systems data transfer and event-based analysis
• Knowledge of DOT FTA OSHA ADA and related safety regulations preferred
• Commercial Drivers License (CDL Class B with endorsements) preferred
• Strong experience using Microsoft Office (Excel Word Access) and database systems
• Proven ability to analyze trends prepare reports and present findings
• Ability to manage multiple deadlines in a fast-paced 24/7 operational environment

• Conducting oral presentations relaying technical information in understandable terms.
• Demonstrated ability to work effectively in a diverse workforce.

Skills:

• Strong analytical and investigative skills
• Excellent written and verbal communication
• Ability to interpret and explain safety regulations
• Advanced organizational and time management skills
• Strong interpersonal skills with the ability to influence behavior change
• Professional judgment and decision-making capabilities
• Ability to present technical information clearly to various audiences

• Ability to work a very flexible schedule including early mornings late nights and weekends as required to adapt to the needs of the operation to ensure all Drive Cam coaching is performed within required CBA deadlines.

Key Accountabilities:

1. Drive Cam Program Leadership

• Support the Drive Cam safety program ensuring effectiveness and compliance as directed by the Assistant Manager Safety Technology
• Ensure all Drive Cam events are reviewed and coded within 24 hours
• Conduct coaching sessions within 72 hours and maintain 90% effectiveness score
• Identify high-risk drivers and behaviors; re-evaluate regularly
• Develop and implement behavior-based safety campaigns and incentive programs
• Present weekly and monthly program performance metrics to leadership
• Coordinate re-training as required through re-training tracking mechanisms
• Coordinate retraining and recommend corrective or disciplinary action as needed

1. Video Surveillance & Investigations

• Oversee downloading reviewing and analysis of all onboard surveillance footage
• Support accident incident customer complaint and litigation investigations
• Identify operators involved in events and document findings accurately
• Work with law enforcement and internal stakeholders on video requests
• Issue observation reports and support disciplinary processes
• Provide timely accurate investigative reports and evidence documentation

1. Safety Technology Systems Oversight

• Ensure functionality and reliability of all onboard camera and Apollo systems
• Identify equipment issues and coordinate repairs with maintenance teams
• Monitor system performance and ensure timely resolution of defects
• Support installation replacement and upgrades of safety technology equipment

1. Performance Monitoring & Reporting

• Analyze safety trends and develop actionable insights
• Track and report program KPIs to leadership on a regular basis
• Maintain accurate records of coaching investigations and system performance
• Support safety meetings with presentations and data-driven recommendations

1. Training Coaching & Collaboration

• Deliver in-person coaching sessions using video-based feedback
• Partner with Safety Training to deliver refresher and remedial training
• Provide guidance to operations leadership on safety trends and risks
• Promote a strong safety culture through continuous engagement and communication

1. Operational Support

• Assist with field response and onsite video support during incidents
• Support a 24/7 operation with flexible scheduling as required
• Manage multiple priorities urgent requests and deadlines effectively
• Perform additional duties and special projects as assigned

Working Conditions

• Mix of office and field environment including exposure to weather conditions
• Extended periods of video review and computer use
• May respond to incidents in the field and operate vehicles as needed
• Requires flexible work hours including nights and weekends

Additional Requirements

• Successful completion of drug and alcohol screening and background check
• Commitment to safety environmental responsibility and organizational values
• Compliance with EEO and workplace policies

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail to varying extents the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking standing sitting bending pushing pulling climbing lifting balancing stooping twisting squatting handling materials repetitive hand-wrist motions and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises fumes and airborne particles;

In addition to the above demands inherent in every role the following roles may entail unique physical demands including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers laptops electronic hand-held devices complex electrical schematics diagnostic software and testing devices and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations employment for safety-sensitive positions will be contingent upon passing apre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also becontingent upon completion of abackground check consistent with applicable federal state and/or local laws.
• Safety commitment: Safety is a way of life atKeolis. By placing safety first we ensure the wellbeing of our employees customers and communities. Together we canbecome the safesttransportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities wherewe operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race color sex religion age creed marital status national origin ancestry physical or mental disability sexual orientation pregnancy status genetic information veteran status gender identification or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process please contact Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization:Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits opportunities for development and growth throughout an exciting and rewarding career and the safest work environment possible.

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Required Experience:

Manager