Supervisor, Regional Resource Team

• The Regional Resource Team Supervisor is responsible for providing direction guidance support and leadership for the Regional Resource Team staff. The Supervisor is responsible for supporting and assisting the program manager in the development and management of the program. As the Regional Resource Team Supervisor the primary responsibilities include:
• Ability to train supervise manage and develop staff in a team environment.
• Ability to assist with and manage program centered social media and website content
• Ability to provide back-up support to the team.
• Maintain contact with MDHHS and Foster Care service providers throughout the assigned region.
• Knowledge of Foster Care Licensing policies and procedures.
• Ability to maintain contract compliance and analyze data.
• Excellent verbal and written communication skills.
• Provide quality customer service.
• Cultural competence.
• Participates in required trainings.
• Attend all scheduled team meetings.

• Perform other duties as assigned
• Ability to lead a team with positivity and support the agency directives
• Ability to provide back up in training potential foster parents through the State of Michigan GROW training curriculum.
• Strong interpersonal skills with ability to build a positive rapport with staff and stakeholders

• Encourage creative and out-of-the box thinking with staff

• Minimum of a Bachelors degree in social work or other human service field with a minimum of 3 years relevant experience as a foster care/ licensing worker or supervisor.
• Demonstrated experience in or potential for providing supervision and leadership to staff.
• Demonstrated administrative and interpersonal experience.
• Knowledge of child welfare policies and programs and recruitment and retention strategies and best practice models.
• Highly computer literate.
• Ability to relate to current and prospective adoptive foster and kinship families.
• Ability to relate to local and state MDHHS personnel agency staff and other service providers.
• Ability to be available to staff 24/7 for emergencies and unexpected issues.
• A valid Michigan drivers license.
• Central Registry Clearance documenting that there is no record of child abuse or neglect.
• Internet Criminal History Access Tool (ICHAT) check and a National and State Sex Offender Registry check.
• Certificates Licenses Registrations

1. Customer Service regularly respond to customers in a courteous and timely manner with focus on providing quality services.
2. Job Knowledge demonstrate mastery of basic principles techniques and skills related to job consistently applying technical and procedural competence.
3. Professionalism consistently present a positive image of self and the agency operating with integrity and credibility.
4. Planning & Organization of Work reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
5. Relationship / Leadership exhibit ability to develop cooperative relationships based on mutual respect and trust treating others fairly consistently listening openly and actively encouraging others to express candid and differing views.
6. Judgement & Problem Solving show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
7. Quality & Accuracy consistently present work product that is thorough accurate and effective in accomplishing intended purpose of assignments.
8. Initiative & Independence demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
9. Reliability / Dependability exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
10. Temperament maintain emotional control a positive perspective and effectively respond to stress on the job.

• Minimum of a Bachelors degree in social work or other human service field.
• Valid Michigan Drivers License appropriate insurance and use of own vehicle.

• Works in an office environment and in the community as needed.
• Position may require evening and weekend hours.
• Position requires travel throughout Michigan

Required Experience:

Manager