Supervisor, Operations

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany the UK and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS WATA Card Ladder SGC Beckett and the Long Beach Expo collectibles trade show. Since our founding in 1986 we have authenticated and graded millions of items. We employ more than 1700 people across our headquarters in Santa Ana and offices in Florida Jersey City Hong Kong Mexico Paris Shanghai and Tokyo.

Were looking for an Operations Supervisor for our Beckett team to launch a new card grading operation in Tigard Oregon. The role oversees the end-to-end card grading process: receiving research & ID encapsulation quality control imaging invoicing and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new office space and join a team that is growing quickly. Youll report to the Operations Supervisor and work from the Tigard Oregon office Monday through Friday for a shift from between the hours between (6:30 am - 5:00 pm). Initial training will take place at Becketts Plano Texas headquarters.

In addition to managing the on-site operations this Supervisor and the operations team may occasionally be asked to travel to card shows over the weekend on the West coast to support on-site grading operations.

Onsite Requirement:

• This role requires you to be onsite in the office 5 days per week.

What Youll Do:

• Ensure that the department meets the projected quarterly revenue and profit goals through motivating coaching and training employees
• Implement and enforce policies and procedures to be followed in order to optimize maximum productivity
• Organize the workflow and ensure that employees understand their duties and delegated tasks; establish daily objectives and weekly schedules
• Monitor employee productivity
• Coach counsel and discipline employees providing constant feedback and evaluation. Make recommendations for promotions to Operations Manager
• Resolve discrepancies with submissions by using standard operating procedures including calling or emailing customers
• Track and create KPIs and Metrics monthly to be submitted to management; working cross-functionally with other departments
• Occasional travel to trade shows and events

Who You Are:

• Proficient in Microsoft applications (Word Excel Outlook Office 365)
• Must be able to multi-task and manage time efficiently prioritizing what work needs to be done first
• Strong organizational skills to achieve production goals and maximize productivity
• Balance team and individual responsibilities ability to work in a positive team environment
• Works well under pressure
• Quickly and accurately identify and resolve problems with limited supervision
• Proven experience as supervisor or relevant role Bachelors Required

Salary Range: The salary range for this position is $62000.00 - 72000.00. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level prior experience and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision
• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

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