Supervisor Installation
Des Plaines, IL - USA
Job Summary
ANDERSEN CORPORATION SUMMARY:
At Andersen we see possibility everywhere every day and in everything we do. The possibility for our employees to achieve their full potential for our communities to be stronger and for everyone to have a healthier happier place to live.
Our portfolio of brands Andersen Windows & Doors Renewal by Andersen and Fenetres MQ is crafted to serve customers across the new residential home improvement and light commercial building sector.
Join our more than 13000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
Support Installation Manager(s) in leading the installation team the project management team the service team and ultimately increasing the branch operating profit by increasing the effectiveness as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills product knowledge service knowledge as well as installation and industry knowledge. Providing support for installation managers responsibilities.
POSITION RESPONSIBILITIES
- Ride-a-long field training. Complete a minimum (2) days of ride-along field training per week. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation project management and service performance.
- Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate remakes construction knowledge service knowledge installation knowledge and homeowner satisfaction.
- Partner withbranch leadership teamon resolving open issuesandidentifying areas of improvement. Provide necessary training and support to continuously improve back-office installation project management and service processes and paperwork.
- Partner with product knowledge experts in the development and delivery of monthlyteammeetings product knowledge installation knowledge and service knowledge training to increasedepartmentaleffectiveness and efficiency.
- Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned in a proactive manner with demand fluctuations.
- Lead the safetyinitiativesof the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory training required is completed as appropriate. Participate as a team member on the CORO Safety Committee.
- Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor.
- Directlytrain manage and coachall employees (sub-contractor and internal)involved in the installation process.
MINIMUM QUALIFICATIONSKILLAND/OR COMPETENCYREQUIREMENTS
- Four-yeardegree or an equivalent combination of education and experience.
- Valid drivers license with acceptable accident and moving violation motor vehicle record.
- A minimum of5years of work experience in the home improvement or other closely related field.
- Computer skills and management of computer-based information.
- Customer Orientation.
- Strong written and verbal communication skills.
- Knowledge of applicable building codes preferred.
- Previous work experience recruiting and managing independent contractors preferred.
- Ability to work and lead in a team environment.
- Basic financial knowledge.
PAY RANGE:
$86706.00 - $134394.00CULTURE AND BENEFITS:
At Andersen we believe our people are at the heart of everything we do. Every day theirtalent dedication and passion enables us to be the most trusted window & door company. To support our employees we provide a comprehensive Total Rewards Package a thoughtful combination of pay and benefits that reflects our commitment to investing in each team members wellbeing and success. While specific benefits may vary by position or location were proud to offer a comprehensive Total Rewards Package designed to support your wellbeing growth and future. Our benefits include:
- 401 (k) Plan Employer Fixed Contributions & Company Matching
- Profit Sharing*
- Medical Dental and Vision Coverage*
- Flexible Spending Accounts (FSAs)* Health Savings Account (HSA) and Health Reimbursement Account (HRA)
- Life Insurance
- Paid Time Off & Paid Holidays
- Paid Maternity Leave & Paid Parental Leave*
- Career Growth Planning & Nationwide Career Opportunities
*For employees covered by a collective bargaining agreement some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3600 per eligible employee prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age disability marital status national origin citizenship genetic information protected veteran status or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal state and local laws.
If you need a reasonable accommodation to complete a job application participate in a job interview or engage in any part of the hiring process please contact .
We look forward to seeing how your unique skills background and experiences will inspire our team and help us continue to be the leader we are today.
Required Experience:
Manager