Supervisor, Global Partner Operations

At Pursuit we offer more than just a place to visit we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges all designed to highlight the unique beauty of each location. Beyond that we offer thoughtfully crafted restaurants retail and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces youll find along the way the thoughtful amenities and the delightful details that make every visit feel personal and unforgettable.

• Lead a team that interprets and implements sales contract terms ensuring payment schedules and release dates are executed accurately.

• Produce and manage invoices for deposits and final payments.

• Reconcile balances monthly and audit payments.

• Manage reservations frominitialinquiry to final touchpoint across multiplebusinesses.

• Manage inventory for groupbookingsacross multiplebusinesses.

• Enterrooming lists and ensure updates areactionedpromptly.

• Ensure meal requests are reflected across systems.

• Maintain communication withpartnersonce contracts are countersigned.

• Serve as a key point of contact betweeninternal and external stakeholders.

• Partner on-site location teams to support daily operations.

• Create and foster an environment that is collaborative service-focused and fun.

• Promote a culture of technological adaptability by ensuring the team is well-trained and prepared to leverage new systems effectively.

• Continuously evaluate and recommend new technologies to address evolving business needs improve team productivity and support growth initiatives.

• Previousexperience in hospitality travel or groupreservationsmanagement.

• Familiarity with hotel or attraction reservation systems.

• Experience interpreting and executing the terms of sales contracts.

• ProficiencywithMicrosoft Office products.

• Experience in implementing and managing tools like Passkey Revenue Cloud Fresh Desk CRM platforms workforce management and knowledge systems is a strong advantage.

• Supervisory organizational and communication skills.

• Strategic thinker with the ability to execute effectively in a fast-paced environment.

• Proficiency in analyzing data and applying insights to improve service delivery and operations.

• Bachelors degree in business administration Hospitality Management or a related field preferred

• Proven ability to organize and prioritize multiple tasks in a fast-paced environment.

• A strong senseof urgency and attention to detailaccuracy matters.

• Excellent written and verbal communication skills English Secondary language is an asset.

• Hospitality mindset with a service-first attitude toward clients and colleagues.

• Sound judgment adaptability and a can-do attitude when things get unpredictable.

• Experience working with geographically dispersed teams.

• Resourcefulness curiosity and a drive to continuously improve processes.

• Challenge the status quo

About Us:

Were more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate our collection of hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products are tied together by iconic destination-worthy locations in Alaska Montana the Canadian Rockies Vancouver Reykjavík Costa Rica Las Vegas and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index we specialize in attractions-led hospitality consistently generating revenue and delivering value to our shareholders.

What will your work environment be like

At Pursuit our locations are more than just a place to work its a space where you can bring your whole self collaborate with talented teams across departments and build lasting friendships. We believe in fostering an environment where work and play coexist so whether youre tackling projects or enjoying our many perks youll feel supported and valued. With a variety of great benefits were committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places were lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that for many people exists only in their imagination. To build career experience beside seasoned professionals a community of people who say yes to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose turning moments into memories

PURSUIT PERKS

• Join an inclusive global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays dining and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is locatedto apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team

We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted directly.