Supervisor, Fulfillment & Customer Service

This position is within the Imaging Division and provides consumer and commercial photographic products and services.The Fulfillment & Customer Service Supervisor is responsible for overseeing the day-to-day operations and activities of the Fulfillment and Customer Service department. The Fulfillment & Customer Service Supervisor will lead a team of customer service representatives to ensure clear direction is provided regarding policies procedures and customer relations standards. Guides strategic planning and identifies primary department objectives and work in coordination with other teams including sales and design teams to identify new business opportunities or strategic partnerships that represent potential areas of growth for FUJIFILM Personalized Photo Products Group. Functional reporting will be to the Senior Customer Service Manager.

FUJIFILM Personalized Photo Products Group now makes more than 450 personalized items (such as coffee mugs posters framed prints canvas wall décor and more). FUJIFILM Personalized Photo Products Group provides a turnkey back-end service of producing these items for a variety of retail and online customers. Areas of responsibilities will focus on expanding and growing our sales with existing accounts while also acquiring and developing new business opportunities.

At FUJIFILM North America Corporation we are many things to both consumers and business customers. Were looking for passionate mission-driven people to help us continue to innovate.

With five operating divisions theres a lot of opportunity to find your niche and make an impact. Perhaps youll click with our Imaging Division that provides one-time-use cameras digital printing equipment and instax. Maybe youll get charged up about our Electronic Imaging Division that markets digital cameras lenses and accessories for content creators. Or you might have your eye on our Optical Devices Division which provides optical lenses for the broadcast cinematography videography and industrial markets. You could be drawn to our Business Innovation Divisionthey develop office and commercial print solutions and enable digital transformation. And if youre interested in tape check out our Industrial Products Divisionthey develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla New York a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70000 employees across four key business segments of healthcare electronics business innovation and imaging. We are guided and united by our Group Purpose of giving our world more smiles. Visit: Description