Supervisor, Field Operations

The Supervisor Field Operations coordinates and supervises a Minerals Trade site where inspection of client samples coming off of vessels is the main service we offer. 

• Leads the team of Field Services Technicians: schedules daily work trains employees; plans assigns and directs work.
• Works alongside shift technicians to complete work for shift. 
• Serves as a first and primary line of contact with the customers in the field and the Branch Managers and Operations Managers.
• Addresses customers complaints and resolves issues.
• Provides technical advice and support to the Field Technicians.
• Assists staff to carry out and complete tasks according to established work procedures.
• Trains motivates provides guidance and monitors daily work of the team.
• Schedules personnel as needed to ensure that all samples are properly sampled received identified prepared and analyzed in a timely manner according to established work procedures.
• Conducts regular employees meetings to inform staff on policies procedures and performance issues and share knowledge for development and improvement.
• Works in partnership with other Technicians to solve client problems to ensure quality and customer satisfaction standards are met.
• Ensures each Field Technician has sufficient information resources and materials to do their job safely.
• May also have Preparation or Laboratory responsibilities as required by business needs.
• Adheres to internal standards policies and procedures.
• Performs other duties as assigned.
• Supervises a group of Field Services Technicians
• Makes day-to-day decisions within group
• Has some authority for personnel actions (scheduling work hours training and coaching)

Qualifications :

• 3 years working in Industrial or Field settings
• 1 years of supervisory experience
• Bachelors degree in science Engineering or Related field is an asset 
• TWIC card is required 
• Experience with bulk minerals cargo an asset 

Additional Information :

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a call back.  Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Remote Work :

No

Employment Type :

Full-time