Supervisor, Central Intake
Job Location:
Houston, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Description
This position plays a critical leadership role in ensuring children and families receive a timely coordinated and compassionate response following allegations of abuse.
Duties and Responsibilities:
As the first point of contact for many families and multidisciplinary partners the Central Intake Supervisor oversees a fast-paced intake process that supports forensic interviews medical evaluations and other critical services.
This position supervises intake staff manages complex scheduling ensures the accuracy of case information and collaborates with investigative and community partners to facilitate seamless service delivery.
Other duties as assigned.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email
Requirements
Education:
Bachelors degree in counseling psychology criminal justice behavioral health public administration human services or a related field from an accredited university or college
Experience:
Demonstrated ability to manage multiple priorities solve complex scheduling and operational challenges and make sound decisions in a fast-paced environment.
Strong organizational interpersonal and written communication skills with exceptional attention to detail.
Experience utilizing electronic health records case management systems or other database platforms with a high degree of accuracy.
Knowledge Skills and Abilities:
A hospitable disposition skill in public relations and a patient objective non-judgmental attitude.
Strong organizational skill computer skill flexibility and ability to work independently and on a team.
Ability to assess age-appropriate language verbal and non-verbal communication and exceptional recall abilities.
Strong skill in prioritizing job tasks.
Ability to communicate effectively with professionals from various disciplines and agencies.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
Education and Experience:
Minimum of three (3) years of supervisory experience in child advocacy victim services behavioral health healthcare criminal justice or a related human services setting. (preferred)
Experience coordinating services within a multidisciplinary environment. (preferred)
General Information
Hours:
Monday Friday Hours will be discussed during interview.
Salary:
Salary commensurate with experience.
Criminal and CPS background check required prior to hiring and E-Verify upon hire.
Work Environment and Physical Demands:
This position is generally in a sedentary role but may at times require the ability to lift files up to 20 pounds.
This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
