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Summer Office Assistant- Chapman Grand
Job Location:
Job Location:
Irvine, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 June 2026 (30+ days ago)
Posted:
Application Deadline:
16 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description Summary
The Office Assistant (OA) at Chapman Grand plays a key role in supporting the daily operations of the residential community. Responsibilities include but are not limited to: Mail and Package Management Log in and out mail and packages using internal tracking systems Notify residents of package arrivals and maintain organized storage Building Operations Support Assist with resident check-ins and checkouts including key and card return Conduct administrative tasks to support building operations and student housing procedures Customer Service and Communication Answer phone calls and respond to resident inquiries in a professional and timely manner Provide accurate information regarding housing processes policies and resources Access Management Generate temporary access cards for residents when needed Issue lockout codes in accordance with departmental policy and verify identity before providing access Administrative Tasks Maintain cleanliness and organization of the Chapman Grand office space Assist with preparing materials for housing assignments move-in/out processes and other seasonal projects Team Collaboration Communicate effectively with Residence Life staff and fellow Office Assistants Participate in staff meetings and trainings as required
Responsibilities
Manage daily mail and package operations including logging tracking organizing and distributing resident deliveries. Provide customer service to residents guests and campus partners both in person and over the phone. - Assist residents with housing-related questions procedures and referrals to appropriate campus resources. - Support resident check-in and check-out processes including key distribution access card management and documentation review. - Create and issue temporary access cards and lockout codes while maintaining security and identity verification standards. -Maintain confidentiality of resident information and uphold university policies and FERPA guidelines. -Identify and report facility concerns safety issues and resident needs to appropriate staff members. - Participate in ongoing training staff meetings and professional development opportunities. - Other duties as assigned
Required Qualifications
Little to minimal prior experience. Ability to learn support process. Familiarity with Microsoft Office Suite.
The Office Assistant (OA) at Chapman Grand plays a key role in supporting the daily operations of the residential community. Responsibilities include but are not limited to: Mail and Package Management Log in and out mail and packages using internal tracking systems Notify residents of package arrivals and maintain organized storage Building Operations Support Assist with resident check-ins and checkouts including key and card return Conduct administrative tasks to support building operations and student housing procedures Customer Service and Communication Answer phone calls and respond to resident inquiries in a professional and timely manner Provide accurate information regarding housing processes policies and resources Access Management Generate temporary access cards for residents when needed Issue lockout codes in accordance with departmental policy and verify identity before providing access Administrative Tasks Maintain cleanliness and organization of the Chapman Grand office space Assist with preparing materials for housing assignments move-in/out processes and other seasonal projects Team Collaboration Communicate effectively with Residence Life staff and fellow Office Assistants Participate in staff meetings and trainings as required
Responsibilities
Manage daily mail and package operations including logging tracking organizing and distributing resident deliveries. Provide customer service to residents guests and campus partners both in person and over the phone. - Assist residents with housing-related questions procedures and referrals to appropriate campus resources. - Support resident check-in and check-out processes including key distribution access card management and documentation review. - Create and issue temporary access cards and lockout codes while maintaining security and identity verification standards. -Maintain confidentiality of resident information and uphold university policies and FERPA guidelines. -Identify and report facility concerns safety issues and resident needs to appropriate staff members. - Participate in ongoing training staff meetings and professional development opportunities. - Other duties as assigned
Required Qualifications
Little to minimal prior experience. Ability to learn support process. Familiarity with Microsoft Office Suite.
Required Experience:
Junior IC
