Substance Use Disorder Services (SUDS) Operations Assistant

Help Support Recovery and Expand Access to Care

The Substance Use Disorder Services (SUDS) Operations Assistant plays a key role in supporting patients providers and care teams throughout the recovery journey. This position helps strengthen program operations through patient outreach schedule coordination collaboration with internal departments and community partners and support for recovery-focused services. The ideal candidate is organized compassionate and committed to helping individuals access and remain engaged in care.

Schedule: Full-Time Monday-Friday 8am-4:30pm

Location Note: This in-person position will be based at either Brewer Medical Center (Brewer Maine) or Seaport Community Health Center (Belfast Maine) depending on the location of the selected candidate.

Highlights of the position:

• Support Recovery and Healing: Help patients navigate treatment access resources and stay connected to the care and support they need.
• Be a Key Resource for Patients and Providers: Serve as a trusted point of contact helping coordinate appointments program requirements and ongoing engagement in services.
• Coordinate Care Across Teams: Partner with providers nurses social workers recovery coaches and community organizations to support comprehensive patient-centered care.
• Keep Programs Running Smoothly: Assist with schedule management patient outreach referrals prior authorizations reporting and other operational functions that support access to care.
• Make an Impact Beyond the Clinic: Participate in recovery-focused initiatives and collaborate with community partners to strengthen support systems for individuals in treatment.
• Join a Mission-Driven Organization: Be part of a team committed to improving the health of our communities through compassionate integrated care for all.

Join PCHCs nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive patient-centered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!

Education and Experience:

• High School Diploma or equivalent required.
• 2 years of experience working in an outpatient healthcare setting required.
• 2 years of experience of schedule management experience required.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing.

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.

Required Experience:

Junior IC