Subaru Warranty Administrator- ONSITE ONLY

We are seeking a detail-oriented and highly organized Subaru Warranty Administrator to manage all warranty claims processing and warranty-related administrative functions for our dealership. The ideal candidate will have dealership experience strong knowledge of Subaru policies and procedures and a commitment to accuracy compliance and timely submissions.

• Process and submit all Subaru warranty claims accurately and within manufacturer timelines
• Review and audit repair orders to ensure proper documentation labor operations and coding
• Verify technician stories causal parts and required attachments prior to claim submission
• Monitor claim status and resolve rejected or pending claims promptly
• Reconcile warranty receivables and maintain clean schedules
• Track warranty parts returns and ensure compliance with Subaru retention policies
• Maintain up-to-date knowledge of Subaru warranty policies recalls campaigns and service bulletins
• Work closely with Service Advisors Technicians Parts Department and Management to ensure proper claim documentation
• Prepare and submit warranty cancellations adjustments and goodwill claims as needed
• Assist with internal and manufacturer warranty audits
• Maintain organized digital and physical warranty files in accordance with compliance standards

• Previous automotive dealership warranty administration experience required
• Previous Subaru warranty experience is strongly preferred
• Experience with CDK dealership management system is strongly preferred
• Mechanical knowledge or prior automotive service experience is a significant plus
• Strong understanding of manufacturer warranty guidelines and claim submission systems
• Excellent attention to detail and organizational skills
• Ability to manage deadlines and prioritize workload
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office (Excel Outlook Word)
• High school diploma or equivalent (college coursework in accounting or business preferred)