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Studio Technical Manager

Waxing The City

Job Location:

Fargo, ND - USA

Yearly Salary: USD 50000 - 70000

Posted: 16 July 2026 (30+ days ago)

Application Deadline: 31 October 2026

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

Free uniforms
Paid time off
Training & development
Bonus based on performance
Employee discounts
Flexible schedule

LOVE WHAT YOU DO

At Waxing the City we are passionate about helping our clients look and feel their best. Studio Technical Managers are true leaders paving the path to success for our Cerologists and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started weekly 1:1s to create and track goals create a learning environment that allows our Cerologists become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Technical Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger youre a part of improving the self-esteem of the world.

We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service human resource management local marketing/PR inventory and fiscal accountability. This person will also be passionate about the beauty industry engaged in ongoing learning and enthusiastic about the local community the studio serves.

SUMMARY:

The Studio Technical Manager position is responsible for working closely with the studio manager with all day-to-day operation and management of the business and with leading a team to deliver the ultimate client experience. As part of this role the Studio Technical Manager will also perform waxing services for clients. Candidates must have an active North Dakota Cosmetology or Esthetician License and prior professional waxing experience.

Upon hire the Studio Technical Manager will complete the Waxing the City Certification Program which provides comprehensive hands-on training in our service techniques safety and sanitation protocols client care standards and signature service methods. This paid certification ensures every Cerologist is trained to deliver a safe consistent and exceptional guest experience while meeting Waxing the Citys technical and service standards across all studios.

The Studio Technical Manager will also work closely with Studio Manager District Manager and Owner to help oversee human resource management public relations/marketing customer service/relationship management and fiscal accountability.

ESSENTIAL FUNCTIONS:

Client Acquisition Client Experience Client Retention
Inventory Management
Local Marketing Community Engagement Local Studio Social Media and Public Relations
Staff Recruitment Hiring Management Development and Retention
Onboarding and certifying new Cerologists utilizing Waxing the City Core Training Modules
Studio upkeep this includes but not limited to the following: managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
Coaching Cerologists to meet studio goals
Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

ROLE SCOPE AND COMPLEXITY:

This role ensures that the business is running at maximum efficiency the client experience is delivering on expectations and goals the staff is receiving applicable training and development and the business is operating at a profit.

The Studio Technical Manager is responsible for oversight of operating according to the laws of the State and that all Cerologists have the appropriate licenses abilities to perform the duties assigned and is adept at delivering a high-end client experience.

MINIMUM QUALIFICATIONS REQUIRED:

Active North Dakota Cosmetology or Esthetician License
2-year degree or equivalent
Effective leadership skills
Excellent written and verbal communication skills
Ability to motivate a team to deliver a superior client experience
Exceptional Customer Service
Ability to juggle multiple priorities and deliverables simultaneously
Detail Oriented

PREFERRED:

2 years business and staff management
2 years beauty industry/salon experience

Compensation: $50000.00 - $70000.00 per year

WAXING THE CITY CAREERS

At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.

Required Experience:

Manager

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