Studio Manager
Mount Juliet, TN - USA
Job Summary
Studio Operations
- Oversee daily studio operations to ensure an exceptional client experience and consistent execution of BODYROK standards.
- Maintain a clean organized and welcoming studio environment at all times.
- Manage studio inventory place supply orders and ensure retail displays remain organized and fully stocked.
- Coordinate vendor relationships including cleaning maintenance HVAC and equipment servicing.
- Maintain studio email voicemail client accounts scheduling accuracy and other administrative responsibilities.
- Keep operational records up to date and provide regular reporting to the Area Operations Manager regarding studio performance inventory maintenance needs and ongoing initiatives.
- Proactively identify operational challenges and implement solutions before they impact the client experience.
- Drive membership growth through consistent sales outreach relationship building and personalized follow-up.
- Support studio sales initiatives including memberships introductory offers retail referrals and promotional campaigns.
- Lead by example by demonstrating exceptional sales conversations and client service while working Studio Advisor shifts.
- Identify opportunities to improve membership conversion client retention referrals and overall studio performance.
- Support execution of studio events local partnerships apartment outreach and community initiatives alongside the Area Operations Manager and Marketing team.
- Work a minimum of four Studio Advisor shifts each week while serving as the primary in-studio resource for operational questions and day-to-day support.
- Support onboarding and in-studio training for new Studio Advisors.
- Reinforce operational procedures sales expectations hospitality standards and best practices through real-time coaching and feedback.
- Foster a positive collaborative and accountable studio culture where Studio Advisors feel supported and empowered to succeed.
- Partner with the Area Operations Manager on ongoing staff development and studio initiatives.
- Deliver an exceptional hospitality experience by ensuring every client feels welcomed recognized and supported.
- Resolve client concerns with professionalism empathy and a solutions-oriented mindset.
- Look for opportunities to create memorable experiences that strengthen client relationships and encourage long-term membership.
- Ensure every aspect of the studio reflects BODYROKs premium brand experience.
- Partner closely with the Area Operations Manager to align on studio priorities goals and business initiatives.
- Help execute regional projects operational improvements and new initiatives while ensuring deadlines remain on track.
- Attend monthly leadership meetings with fellow Studio Managers and Area Operations Managers to share ideas best practices and studio updates.
- Act as an ambassador for BODYROKs values and culture both inside and outside the studio.
- Your studio is consistently clean organized and operating at a high level.
- Clients feel welcomed valued and excited to return.
- Studio Advisors feel supported confident and aligned with BODYROK standards.
- Membership sales referrals and client retention continue to grow.
- You proactively identify opportunities for improvement and take ownership of making them happen.
- You consistently look for ways to strengthen both the client experience and overall studio performance.
- 13 years of experience in fitness hospitality retail or operations leadership.
- Strong organizational skills with exceptional attention to detail.
- Proven ability to support sales goals and deliver outstanding customer service.
- Self-starter with a strong sense of ownership and accountability.
- Comfortable making decisions solving problems independently and managing competing priorities.
- Excellent communication and relationship-building skills.
- Passion for health fitness hospitality and creating exceptional experiences.
- Experience with MindBody or similar scheduling software preferred.
- Ability to work a minimum of 30 hours per week in-studio.
- Ability to move throughout the studio and lift up to 25 pounds.
- Flexible schedule including occasional evenings weekends and holidays as business needs require.
- $24/hour to start
- Competitive commission on sales
- Complimentary BODYROK classes
- Opportunities to collaborate with local businesses and community partners
- Ongoing leadership development and mentorship
- Collaborative energetic and supportive team culture
- Clear pathway for advancement into Area Operations Manager and other leadership opportunities
BODYROK offers high-intensity low-impact workouts that tone sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized problem-solvers demonstrate excellent interpersonal skills and have a passion & excitement for our brand. We are seeking enthusiastic service-oriented hardworking individuals to work in our fast-paced studios. Lets ROK!
Required Experience:
Manager
About Company
View Open Positions BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills ... View more