Student Worker Box Office and Front of House Assistant Waco Civic Theatre
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Job Summary
Job Title: Student Worker - Box Office and Front of House Assistant - Waco Civic Theatre
Job Classification:Community Service Student
Department: Community Service Partner
Hiring Manager: Kelly MacGregor
Contact:
Work Schedule: Flexible working hours - weekends needed
Desired Length of Employment: Fall/Spring
Pay Rate: $15 per hour
Job Description:
Position Title: Box Office and Front of House Assistant
POSITION SUMMARY This position is ideal for students interested in hospitality customer service or arts administration enhancing skills in communication and public relations. This position is reserved for Federal Work Study (FWS) students only.
FUNCTIONS OF THE POSITION:
Handle ticket sales reservations and customer inquiries at the box office.
Manage the front of house during performances ensuring a positive patron experience.
Coordinate with volunteers and ushers to maintain order and efficiency.
Provide information about shows and answer patron questions.
Assist in organizing special events or fundraisers.
Assist the Guest Relations Manager with inventory of gift shop items.
REQUIRED Hard / Specialized Skills:
Cash Handling and Payment Processing
Customer Service
Phone and Email Etiquette
Housekeeping and Theatre Maintenace
SOFT SKILLS:
Reliability and Punctuality
Communication and Time Management of assigned tasks
Patience and Professionalism
Multi-Tasking
LEARNING OUTCOMES:
Ticketing & Sales Proficiency Gain hands-on experience with box office software payment processing and ticket management.
Event Coordination & Logistics Understand audience flow seating arrangements and front-of-house organization for live performances.
Customer Service & Communication Develop professional skills in interacting with patrons handling inquiries and resolving issues.
Career Exploration in Arts Administration & Event Management Gain insight into potential career paths in theatre management hospitality and customer service.
Employer: Baylor University
Work Location: Waco Civic Theatre
Work Address: 1517 Lake Air Dr Waco TX 76710
Required Experience:
Junior IC
About Company
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic informat ... View more
