Student Support Technology (SST)

When applying you will be required to attach the following electronic documents:

A Resume

A Cover Letter

For additional information please contact: Alan Sprague at

We are an Equal Opportunity Employer including disability protected veteran and other protected status.

This position is designated as a critical or security-sensitive position; therefore the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:All job offers are contingent upon Human Resources final approval

This recruitment will be used to fill four part-time (a maximum of 24 hours per week) Student Support Technology (SST) position for the College of Business at Oregon State University (OSU).

Pay rate for this position is 16.80 per hour.

Position Duties

• Customer Service Troubleshooting and Equipment Maintenance

• Responding to walk-in phone and email questions about the computer lab

• Maintaining printers

• Cleaning computer labs and common areas

• Maintaining communication between Level 2 Student Support Technicians and full-time employees.

• Making and monitoring tickets within our ticketing system (Service Now).

• Opening and closing facilities

• Limited facilities maintenance

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their this position students learn and build vital career-readiness skills in the primary areas below:

• Critical Thinking Technology ProfessionalismCareer & Self Development

Full Employment Eligibility Requirements can be found here: be academically enrolled in a high school community college or university and pursuing a program or course of study

*International students may be allowed to carry fewer hours than specified above and still be considered full-time by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by theOffice of International Services(OIS) and must be provided to the Student Employment Center.

Required:

Preferred:

• Experience with Microsoft Office 365

• Demonstrated knowledge of Windows 11

• Familiarity with Active Directory DNS DHCP and networking basics

• A demonstrable commitment to promoting and enhancing diversity