Student Support Services Coordinator

Position Type: Full-Time Exempt
Reports To:Head of School

Position Overview

Carolina International School is seeking a highly organized student-centered professional to serve as its Student Support Services Coordinator. This multifunctional position combines school counseling Section 504 coordination high school career and postsecondary planning testing assistance McKinney-Vento support and other student-services responsibilities.

Approximately 50% of the position will be devoted to school counseling and direct student support. The remaining time will support compliance career-readiness testing and other schoolwide student-service functions.

The successful candidate must be able to provide compassionate and effective student support while managing confidential records compliance requirements meetings deadlines and multiple responsibilities across a K12 school environment.

Primary Responsibilities

School Counseling and Student Support

• Provide individual small-group and classroom-based counseling services.

• Support students experiencing academic attendance behavioral social-emotional or family-related challenges.

• Assist students with goal setting decision-making conflict resolution school adjustment and academic planning.

• Participate in student-support intervention attendance behavior crisis-response and school-safety meetings.

• Consult with parents teachers administrators and outside service providers.

• Refer students and families to appropriate school and community resources.

• Maintain confidential counseling records and follow all required reporting and student-safety procedures.

Section 504 Coordination

• Coordinate Section 504 referrals eligibility meetings annual reviews reevaluations and plan development.

• Provide required notices procedural safeguards and documentation to families.

• Maintain accurate and confidential Section 504 records and compliance calendars.

• Distribute plans to appropriate staff and monitor implementation of accommodations.

• Provide consultation and training to employees regarding Section 504 responsibilities.

• Coordinate appropriate classroom and testing accommodations with school personnel.

• Notify administration of compliance concerns missed services or unresolved parent concerns.

High School Career and Postsecondary Counseling

• Assist students with four-year academic graduation career and postsecondary plans.

• Review transcripts credits and graduation progress in collaboration with appropriate staff.

• Identify and support students who are at risk of falling behind or not graduating on time.

• Provide information regarding colleges universities community colleges technical programs employment apprenticeships and military opportunities.

• Assist with college applications scholarships financial-aid resources résumés interviews and career exploration.

• Coordinate college career financial-aid and workforce-readiness activities.

• Track senior graduation requirements and postsecondary plans.

Testing Assistance

• Assist the designated School Test Coordinator with testing schedules rosters student communications room assignments and make-up testing.

• Help verify approved testing accommodations for eligible students.

• Serve as a trained test administrator proctor or testing support staff member when assigned.

• Follow all testing-security procedures and immediately report testing irregularities.

• This position will support but will not independently serve as the schools primary or backup testing coordinator.

McKinney-Vento and Additional Student Services

• Assist in identifying and supporting students experiencing homelessness or housing instability.

• Help remove barriers involving enrollment attendance transportation and participation.

• Connect students and families with school and community resources.

• Support unaccompanied youth with academic graduation and postsecondary planning.

• Maintain confidential documentation and assist with required reporting.

• Support attendance improvement student reentry transition services parent engagement and other student-support initiatives.

• Perform other duties assigned by the Head of School.

Minimum Qualifications

• Masters degree in school counseling from an accredited institution.

• Current North Carolina School Counselor license or eligibility to obtain appropriate licensure.

• Knowledge of school counseling Section 504 student confidentiality and student-support practices.

• Strong organizational communication documentation and interpersonal skills.

• Ability to manage multiple priorities sensitive situations and compliance deadlines.

• Ability to work effectively with students families and staff from diverse backgrounds.

• Successful completion of required background reference and employment screenings.

Preferred Qualifications

• Three or more years of school counseling or related student-services experience.

• Experience coordinating Section 504 plans and meetings.

• Experience with high school graduation planning college counseling or career development.

• Knowledge of North Carolina graduation requirements and school testing procedures.

• Experience with McKinney-Vento services attendance intervention MTSS or crisis response.

• Experience working in a K12 public or charter school environment.

Employment Statement

Carolina International School is an equal-opportunity employer. Employment is at will and subject to school policies procedures funding and organizational needs. Responsibilities may be adjusted based on student needs enrollment regulatory requirements and school priorities.

Required Experience:

IC