Student Success Advisor

The Student Success Advisor facilitates student success by defining and implementing proactive strategies that help students stay on track to fulfill their educational goals. Advisors build supportive and personalized relationships with students and provide them with opportunities to stay connected to our educational community. They advise students on institutional policies and procedures support students through academic and personal barriers s and provide strategies and referrals to support their path towards graduation. The Student Success Advisor works closely with other institutional support teams to ensure that student inquiries are addressed in a timely and effective DUTIES AND RESPONSIBILITIESConnect with new students to ensure overall readiness and escalate outstanding matters that would affect their ability to have a smooth and successful organize and plan new student onboarding and orientation processes for assigned population of students. Advise students on institutional policies and procedures program requirements and related academic attendance and engagement for assigned student population. Collaborate with Faculty Advisors Program Directors and appropriate university staff and faculty on any issues regarding student comprehensive outreach to students who are at risk of not meeting satisfactory academic progress including follow up to those on midterm or other academic monitor students to proactively identify at-risk scenarios and identify opportunities to develop implement measure and improve student success in collaboration with academic program leadership contribute to the achievement of acceptable licensure pass rates reducing fallbacks and positive retention rates for the assigned program(s). Guide students to develop accountability for their decisions and an understanding of how those decisions impact their students to maintain effective connections to the institution and its community of be willing to work up to 10 hours per week outside of M-F 8a-5p in order to accommodate students the student experience through collaboration with other support services including tutoring services writing center student wellness and accommodation services. Assist with the delivery of orientation wellness initiatives commencement and enrollment events as DUTIES AND RESPONSIBILITIESMay perform other duties and responsibilities that management may deem necessary from time to IN ORGANIZATIONREPORTS TO: Asst. Director AdvisingPOSITIONS SUPERVISED: NoneTECHNICAL MANAGERIAL and PEOPLE SKILLS REQUIREDTo perform this job successfully an individual must be able to perform each essential duty requirements listed below are representative of the knowledge skill and/or ability required. Incumbents will be evaluated in part based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential and/or EXPERIENCEMinimum 3-5 years experience working in a service-oriented environment or educational degree in higher education student affairs or related field have a strong commitment to education and have the counseling or coaching skills required to effectively keep students on problem solving and time management to effectively verbal and written communication skills knowledge of Microsoft Office to successfully resolve student issues from request through escalation and or work with multiple databases and student at connecting and building rapport with students faculty and staff from diverse innovative able to work independently and in a team to adapt to new and rapidly changing with student success strategies and will be required to travel to other campuses to support campus events as needed to ensure continuity of student COMPETENCIESTo perform the job successfully an individual should demonstrate the following competencies:Collaborates - Building partnerships and working collaboratively with others to meet shared Resilient - Rebounding from setbacks and adversity when facing difficult Trust - Gaining the confidence and trust of others through honesty integrity and Results - Consistently achieving results even under tough - Creating new and better ways for the organization to be Focus - Building strong customer relationships and delivering customer-centric ENVIRONMENTWork is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting e.g. walking standing communicating and other physical functions as necessary.