Student Services Advisor

Current staff faculty/adjunct at Herzing University: log into UKG and navigate to Menu > Myself > âMy Company >â View Opportunities to apply using the internal application process.

This role is onsite at the Orlando campus (Winter Park FL). A 40-hour schedule will be determined based on business and student needs generally following an eight-hour shift Monday through Friday (typically hours falling between 9AM and 6PM). Occasional shifts in schedule or occasional evening and weekend hours may be required to support student and campus needs.

TheStudent ServicesAdvisoris responsible foradvisingstudentsregardingacademic and personal concerns related to academic success;supportingand guidingstudents through the life of their academicprogramsto include decisions related to change of program withdrawal andcourse related to retention and return after graduation;recommendresources andprovidepersonalized supportforall assigned students.

REQUIREMENTS:

• Bachelors Degree required - Higher education counseling or related field is preferred. Masters degree preferred.
• At least one year of relevant student support experience.

Preferred:

• âPrevious experience working in post-secondary adult learning environment.
• Previous experience managing student retention

COMPENSATION is determined based on the qualifications experience and circumstances of each hire. We offer a comprehensive benefits package including a tuition waiver and reimbursement program health insurance paid time off and a retirement savings plan. The hourly rate for this position is between $23.76 and $27.95.

Click Here or use the following link to learn more about careers at Herzing University: DUTIES AND RESPONSIBILTIES:

• Advise students including but not limited to: academic issues including program and course offerings; having out of classroom issues that are impacting academic success discuss options and pros/cons of options; provide guidance to assist students with decision-making.
• Answer student questions and resolve basic issues related to bookstore validation and eBook use.
• Complete and maintain student scheduling and course revisions per University standards.
• Having gained a comprehensive understanding of the registration process and program pre-requisites provide guidance to students on scheduling changes and process those changes in the system.
• Work in collaboration with faculty/staff/administration to assist students who are experiencing personal or academic concerns to find appropriate solutions.
• Organize and coordinate student focused events each semester.
• Communicate to students regarding semester/term start preparation.
• Communicate with new incoming students through welcome calls to discuss schedule and potential obstacles to provide resources and/or solutions.
• Enter updates into University platforms on all engagement and communication with students.
• Prepare materials for and conduct new student orientations on how to access & navigate University platforms and bookstore validation. Inform students of resources and contact information for the Tutoring and Writing Center and Library.
• Communicate and negotiate with inter- and intra- department personnel to resolve student issues.
• This position may take on additional administration duties as needed to support the campus.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual provides an inclusive and collegial community where individuals are valued heard and empowered to contribute to the effectiveness of the institution.

It is the universitys practice to recruit and hire without discrimination because of skin color gender religion LGBTQi2 status disability status age national origin veteran status or any other status protected by law.

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at Experience:

Unclear Seniority