Student Recruitment and Campus Visit Coordinator

Under the direction of the Director Student Recruiting and Call Center the Coordinator Student Recruitment and Campus Visit supports the colleges enrollment efforts by coordinating campus tours managing the Student Ambassador program supporting recruitment events and maintaining recruitment systems and processes to attract engage and enroll a diverse student population.

Work is cross-functional and diverse. Challenging high-volume environment that requires multitasking skills the ability to meet deadlines and deal with difficult situations. Operates with strong professional judgment accuracy and decision making with minimal supervision. Daily responsibilities are completed independently using established policies and general objectives with interaction with supervisor limited to problems or unusual conditions.

Milwaukee Area Technical College (MATC) is Wisconsins largest and most diverse technical college offering 170 high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives industry and our community by preparing students today for the careers of tomorrow. Together we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at.

Student Ambassador Program Coordination:Coordinates the full lifecycle of the Student Ambassador program including recruitment hiring training scheduling and ongoing supervision ensuring effective staffing of campus tours welcome tables and recruitment activities.

Campus Tour Coordination and Operations:Coordinates and maintains daily campus tours across the district including scheduling downtown tours managing welcome table operations and ensuring Student Ambassadors are trained to deliver consistent high-quality campus experiences.

Campus Experience and Event Coordination Support:Provides logistical and operational support for recruitment initiatives by collaborating with recruiters to coordinate customized campus visits tours and group experiences and assisting with the planning and execution of major recruitment and admissions events such as Open House Casa Abierta Stormer Admitted Day and MATC Signing Day.

CRM Oversight and Office Operations Support:Supports recruitment operations by overseeing CRM processes including data entry tracking and follow-up activities to support lead conversion while coordinating front-facing office services ensuring appropriate coverage of public spaces and communication channels and assisting leadership with daily operational needs.

Reporting Data Analysis and Continuous Improvement: Develops tracks and analyzes recruitment metrics and key performance indicators to evaluate effectiveness and support data-informed decision making. Partners with the Director and student recruiters to implement improvements that enhance quality consistency and outcomes.

Ethics and Confidentiality:Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles values truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.

Collaborative Teamwork:Establishes maintains and enhances positive work relationships with students staff faculty and administrators.

Continuous Learning and Professional Development:Maintains current knowledge of best practices in the field by participating in training opportunities user groups publications and professional groups. Actively organizes and/or participates in applicable workgroups trainings workshops seminars committees and professional associations or conferences to promote continuous learning.

Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state federal and accreditation standards/requirement as well as all MATC policies and procedures.

Required Education & Experience: Bachelors degree in Business Administration Marketing/ Communications Higher Education Organizational Development Course Development Facilitation or related field with two(2) years of progressive experience.

Knowledge Skills & Abilities

• Demonstrated experience in program management event coordination and facilitation.

• Ability to manage multiple priorities meet deadlines and adapt to changing needs.

• Ability to provide exceptional customer service.

• Exceptional communication public speaking and active listening skills with the ability to lead sensitive discussions.

• Ability to establish collaborate and maintain effective work relationships with peers students teachers staff representatives of outside agencies educational institutions and the general public.

• Ability to handle sensitive and confidential information with discretion and professionalism.

• Ability to work with culturally diverse student and employee populations.

• Proficiency in the use of computers and software specific to position including Google Suite.

• Ability to work successfully with minimal supervision and serve in a leadership role to others.

• Exceptional organizational skills attention to detail and the ability to manage multiple projects simultaneously.

Competencies: Customer focus Action oriented Values differences Self-development Compassion Cultivates innovation Optimizes work processes Ensures accountability Collaborates Interpersonal savvy Communicates effectively Instills trust.

HoursThis is a full-time in-person position (minimum 38.75 hours per week) based primarily at the Downtown Milwaukee campus. Hours vary between 7:00 a.m. and 8:00 p.m. Monday through Friday with evening and weekend hours required as needed. Travel to other campuses is required. Schedule is subject to change based on departmental needs.

Application Materials & Requirements: Applicants (both internal and external) must complete the employment application in its entirety for consideration.

• You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed