Student House Managers IE

Working Title: Student House Managers - IE

State Role Title:House Manager

Position Type:Institutional Employment

Position Status: Part-Time

FLSA Status: N/A

College/Division: College of Visual and Performing Arts

Department: 100551 - College of Visual and Performing Arts

Pay Band:N/A

Pay Rate:Hourly

Specify Range or Amount: $12.77

Is this a JMU only positionN/A

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:

About JMU:

Situated in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is a vibrant community with a population of approximately 52000. Harrisonburg is conveniently located approximately 120 miles from Washington D.C. and Richmond VA.

JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students faculty and staff. The student body includes approximately 21000 undergraduate and 1800 graduate students with over 1000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts science and technology and professional disciplines at the undergraduate masters and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs focus on maintaining strong student/faculty interaction and innovative faculty research.

General Information:

James Madison Universitys Forbes Center for the Performing Arts is seeking for two (2) new Student House Managers to provide front-of-house support for all events taking place in the Forbes Center that have patrons in attendance.

Duties and Responsibilities:

Key Responsibilities:
Work an average of 12 to 16 hours per week
Act as the Centers front-of-house liaison with audiences for five performance venues
Prepare public spaces for audience arrival
Alert the housekeeping crew if there are cleaning issues
Train ushers to greet patrons distribute programs scan tickets at the door escort patrons to their reserved seating and provide information about the facility
Control unauthorized access to the venues help facilitate latecomer seating enforce theatre policies and direct the safe and timely evacuation of the audience in case of emergency
Coordinate with the Stage Manager and Box Office staff. Prepare house count and performance reports

Qualifications:

Excellent customer service communications sales training and supervisory skills
Must be extremely organized and be able to inspire and motivate others
Must be able to remain calm under pressure to multi-task and be responsible for the needs of the audience and other staff members

Additional Posting Information:

Conditions of Employment:

Students must be degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at or You may also visit the Office of Disability Services located in the Student Success Center Suite 1202 and they will be happy to assist you.