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Student Employment Technology Support Assistant Mt. Carmel and North Haven Fall 2026

Quinnipiac University

Job Location:

Hamden, CT - USA

Monthly Salary: Not provided by the employer

Posted: 16 May 2026 (30+ days ago)

Application Deadline: 13 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title:	Technology Support Assistant
Department:	Information Services
Student Employment Type:	Federal Work Study
Responsibilities:	Deliver technical service and support to customers in person and over the phone Gather customers information and determine the issue by evaluating and analyzing the symptoms Follow standard processes and procedures Research required information using available resources (internal Knowledge Base manufactures websites etc.) Accurately process and record all transactions using issue tracking software Ensure public printers have adequate supply levels and report issues where appropriate Performing diagnosis of issues followed by guided solutions Verifying proper hardware and software set up Respond to Classroom Support Requests Support Audio/Visual Requests on campus Report to assigned post outside of Tech Center if necessary
Qualifications:	Be energetic and have a positive professional attitude and appearance Be reliable punctual and dependable Be customer service oriented Be able to communicate technical solutions clearly Possess proper phone etiquette Be able to listen effectively Be willing to learn new and emerging technologies Have some knowledge of commonly used software applications and operating systems (Microsoft Office Adobe products web browsers and all Windows and Mac operating systems) Have some knowledge of popular mobile platforms (iOS Android and Windows) Have some knowledge of computer hardware and peripherals (mouse keyboard printers monitors hard drives memory etc.) Be able to follow detailed instructions Patience
Hours of Position:	5 to 15 hours per week
Required Documents for Application:	Application Resume
Instructions to Applicants:	Click Apply at the top of the page. Complete the required application.

Required Experience:

Junior IC

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About Company

Quinnipiac University

We are a private, coeducational university where students can get a personal, challenging educational experience from faculty who care deeply about student outcomes.

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