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Student Employment Masonicare IT Junior Analyst AY 2627


Job Location:

Hamden, CT - USA

Monthly Salary: Not provided by the employer
Posted: 22 August 2026 (20 days ago)
Application Deadline: 19 November 2026
Vacancies: 1 Vacancy

Job Summary

Job Title:Masonicare IT Junior Analyst
Department:Office of Community Engagement
Student Employment Type:Federal Work-Study
Responsibilities:
  • Assist end users with basic troubleshooting involving system access workflows navigation and functionality.
  • Support nurses clinicians therapists providers and administrative staff with routine technology needs.
  • Assist with account setup access requests role-based permissions and onboarding technology tasks.
  • Document incidents troubleshooting steps system procedures and commonly used solutions.
  • Help monitor and update IT service tickets while providing professional customer service.
  • Support application upgrades user acceptance testing workflow validation and enhancement projects.
  • Assist with connected devices workstations printers mobile devices and other approved equipment.
  • Follow HIPAA privacy security and confidentiality requirements when working with systems and information.
Qualifications:
  • Interest in information technology information systems cybersecurity or healthcare technology.
  • Basic technical troubleshooting and problem-solving skills.
  • Strong communication documentation organization and customer-service skills.
  • Ability to learn new systems follow procedures protect confidential information and ask for guidance
Hours of Position:
  • Student will be expected to work up to 6 hours per week between the hours of 9am 5pm Monday through Friday.
Required Documents for Application:Cover Letter Resume and Semester Class Schedule
Instructions to Applicants:Click Apply at the top of the page. Complete the required application.

Required Experience:

Junior IC


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