Student Athlete Injury Claims Coordinator

The Opportunity

The Student Athlete Injury Claims Coordinatoris responsible forthe administration and coordination of insurance claims related to student athlete injuries. This position serves as the primary liaison between student athletes athletic trainers University departments medical providers and insurance carriers to ensuretimelyreportingaccurateprocessing and effective resolution of claims.

Thecoordinatoradvocates forstudent athletes throughout the claims process while ensuring compliance withuniversitypolicies and regulatory requirements.

Essential Functions

Claims Administration

• Coordinate the full lifecycle of athletic injury claims including intake documentation submission tracking and closure.

• Ensuretimelyandaccuratereporting of injuries and claims to insurance carriers. Monitor claim status and resolve issues such as delays denials or incomplete documentation.

• Maintainaccurateand confidential records in compliance withUniversityand regulatory standards.

Student Support & Communication

• Serve as the primary contact for student athletesregardinginjury-related insurance claims.

• Provideclear guidance on claims processes coverage and next steps.

• Communicate regularly with athletic trainers and athletics staff to ensure timely reporting and coordination.

Insurance Coordination & Advocacy

• Work with insurance carriers to ensure proper adjudication of claims under athletic injury coverage.

• Assiststudents in navigating coordination of benefits between personal medical insurance and University-provided athletic coverage.

• Advocate on behalf of student athletes with insurers and medical providers to resolve billing discrepancies.

• Intervene proactively to prevent accounts from being sent to collections.

Compliance & Documentation

• Ensureall required releasesauthorizations and mandatory documents(including HIPAA-compliant forms) are obtained and properlymaintained.

• Facilitate access to medical and billing information necessary for claims processing while ensuring confidentiality.

• Protect patient confidentiality and adhere to all HIPAA regulations.

• Perform with the highest standard of professionalism and ethical decisionsin accordance withuniversity departmental NAIA and NCAA regulations policies and procedures.

Collaboration & Risk Mitigation

• Coordinate with Campus Health Services Legal Athletics and other University departments.

• Analyze claims trends and assist in identifying opportunities for injury risk mitigation.

• Support Athletics in developing strategies to reduce claims frequency and cost. Supportteam members in Insurance Services.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year including 3 days granted upon hire and 15 days accrued throughout the year. Youll also receive 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.

• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Required Education & Experience

• Bachelors degree in healthcare administration business risk management orequivalentexperience.

• Minimum of 24 years of experience in insurance claims management healthcare billing or related field.

Required Knowledge Skills & Abilities

• Knowledge of medical insurance processes including coordination of benefits and secondary coverage (claims stacking).

• Understanding of HIPAA regulations and confidentiality requirements.

• Strong verbal and written communication skills.

• Demonstrated ability to manage multiple tasks with accuracy urgency and attention to detail.

• Strong problem-solving and organizational skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Customer-serviceorientation with a focus on supporting student athletes.

Preferred Qualifications

• Experience in collegiate athletics higher education or sports medicine environment.

• Familiarity with athletic injury insurance programs.

• Experience working with medical providers and insurance carriers.

Physical Requirements

• Ability to work in a standard office environment.

• Prolonged periods of sitting and working at a computer.

To submit your application for this opportunity please visit theEmbry-Riddle Career Siteand search for requisition number R311632. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full CV

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contactand should not reach out to hiring managers or staff.