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Student Accounts Representative I (FT), CFRN33018AR

College Of DuPage


Job Location:

Glen Ellyn, IL - USA

Hourly Salary: USD 18 - 18
Posted: 11 September 2026 (8 days ago)
Application Deadline: 9 December 2026
Vacancies: 1 Vacancy

Job Summary

Student Accounts Representative I (FT) CFRN33018AR
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Responsible for assisting in the collections cash receipt processes inquiries and cashiering functions of the College for student and non-student accounts in the Cashiers Office.

  • Serves as front-line person at the Cashiers Office window responding professionally and courteously to all inquiries from constituents i.e. students parents and staff through personal electronic and telephone communications.
  • Process daily payments received by the College for all accounts receivable invoices and miscellaneous billings for student and non-student accounts.
  • Reconcile daily cash receipts by verifying cash checks wire and credit card payments against data entered in Ellucian Colleague System.
  • Receive review and process petty cash requests in accordance with department and College policy and procedures.
  • Responsible for collection and follow-up of all past due student accounts assigned prior to during or after graduation or withdrawal from the College.
  • Acts as a liaison between Accounts Receivable and internal departmental customers to ensure accurate and efficient student billing processing non-accounts receivable deposits posting miscellaneous fines and fees (i.e. police citations library fines admission fees) completion of tuition rebill requests and handling of student account restrictions.
  • Responsible for communicating and monitoring student account balances and status of payment plan installments to students and ensuring the accurate and timely posting of student account payments refunds waivers balance transfers and adjustments.
  • Accountable for the distribution of paper refund checks including: student account refund checks employee payroll checks and employee reimbursement checks.
  • Assists students with understanding of College payment policies payment plans the drop for non-payment process IRS Form 1098-T 529 Plans and account balances.
  • Other duties as assigned.
  • Qualifications:

    • Education
      • High School diploma or equivalent required.
    • Experience
      • One year of experience in a general office setting or cashiering field required.
      • Must be computer literate with working knowledge of Windows.
      • Experience in student accounts accounts receivable or collections preferred.

    Working Conditions:

  • PC telephone ten key calculator copy machine and FAX machine.
  • Enclosed Cashier area.
  • This position requires a background check and drug screen at the expense of the college.
  • We do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without restriction.

    Hiring Range:
    5 Hourly Starting salary beginning at $18.83/hourly based on education and experience

    If you require assistance or accommodations during the application or interview process please notify Human Resources by or

    Competitive startingpay isdependent on education and of DuPage also offers a generous benefits planwhich includes paid time off tuition discounts for employees and dependents medical dental vision effective the first day of employment and retirement benefits in a collaborative and friendly environment.

    College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

    College of DuPage does not discriminate against individuals in employment opportunities programs and/or activities on the basis of race color religion gender sexual orientation age national origin ancestry veterans status marital status disability military status unfavorable discharge from military service or on any other basis protected by law.


    Required Experience:

    Unclear Seniority


    About Company

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    College of DuPage strives to be the center for excellence in teaching, learning, and cultural experiences by providing accessible, affordable, and comprehensive education.

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