Student Accounts Manager

• Lead and support Student Accounts staff by coordinating daily operations monitoring performance and fostering a collaborative service-oriented team culture
• Oversee student account functions including billing payments refunds receivables payment plans third-party billing and collection activities
• Serve as the primary escalation point for complex student and parent account concerns ensuring timely and professional resolution
• Review account discrepancies reconciliations billing and exception reports to ensure accuracy and compliance
• Support system functionality and process improvements related to student accounts including Jenzabar and Transact
• Collaborate with campus partners such as Financial Aid Registrar and Finance to support effective and compliant operations

• Associate degree in Accounting Business Finance or a related field required; Bachelors degree preferred
• 35 years of progressively responsible experience in student accounts finance accounting or higher education business operations
• Prior supervisory or team lead experience preferred
• Strong understanding of billing receivables reconciliations and customer account management
• Experience with Jenzabar and Transact systems preferred
• Excellent interpersonal organizational and conflict-resolution skills
• Advanced proficiency in Microsoft Excel including formulas reporting and data analysis
• Ability to manage sensitive situations with professionalism sound judgment and strict confidentiality in compliance with FERPA

• Medical Dental and Vision Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO) and approximately 20 paid holidays/breaks
• Tuition Waiver for employee spouse and eligible dependents after one year of employment
• Additional benefits to support your health financial security and work-life balance

Founded in 1933 Newman University is a liberal arts institution grounded in Catholic values and traditions yet is respectful of all faiths. At Newman youll find people programs organizations and activities designed to educate the mind and inspire the spirit. Our low instructor-to-student ratio and collaborative faculty contribute to a positive learning environment. We are a sponsored ministry of the Adorers of the Blood of Christ US Region. We invite you to join us in our work of empowering our graduates to transform society!

Newman University participates in E-Verify and will provide the federal government with Form I-9 information to confirm that new employees are authorized to work in the U.S. US Immigration law protects legally-authorized workers from discrimination based on their citizenship status and national origin.

Newman University is committed to hiring faculty and staff members that reflect the diversity of our region and to providing equal opportunities to all applicants and employees according to all applicable equal opportunity and affirmative action laws directives and regulations of federal state and local governing bodies and keeping this commitment it is the policy of Newman University to base all employment decisions only on valid job requirements without regard to race color creed religion sex national origin genetic information marital status familial status public assistance status local human rights commission activity disability age sexual orientation gender identity or status as a qualified protected veteran.

In compliance with the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act of 1973 and the ADA Amendments Act of 2008 Newman University will provide reasonable accommodation to applicants with a disability in completing the application form or in the interview process. Please notify the Human Resources Office at ext. 2202 or email in advance so necessary arrangements can be made.