Strategy & Operations Analyst
Charlotte, NC - USA
Job Summary
Choreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs CPAs and individuals with a forward-thinking approach to financial planning to translate wealth into fulfillment. With over 200 employees and 40 locations across the country we are here to serve our clients beyond what is expected.
OPENING SUMMARY
The Strategy & Operations Analyst will support the Growth organization by driving reporting pipeline management and partner tracking across Choreos CPA channel and broader growth initiatives. This individual will work closely with the VP of Growth Strategy to translate complex often unstructured data into clear actionable insights that improve decision-making and execution.
This role sits at the intersection of business operations growth and technology with a strong emphasis on leveraging tools data and emerging AI capabilities to improve how Choreo captures structures and acts on growth opportunities. The ideal candidate is not only analytically strong but also curious about technology comfortable working with evolving systems and motivated to incorporate AI into day-to-day workflows.
This is a high-impact role focused on establishing rigor and visibility within Choreos growth engineensuring pipeline accuracy strengthening CRM discipline and enabling leadership with executive-ready reporting. The role is primarily execution-oriented (70%) with increasing ownership over time (30%).
Primary Responsibilities:
- Advisor Growth and Process Enablement
- Help reinforce a repeatable advisor growth model including lead capture pipeline progression and opportunity management
- Provide reporting and insights that connect advisor activity to business outcomes (e.g. pipeline conversion new clients)
- Identify gaps in advisor usage process adherence and pipeline discipline and proactively flag opportunities for improvement
- Pipeline Management
- Monitor pipeline health including stage progression data completeness and aging opportunities
- Identify and escalate issues such as stalled deals inconsistent usage or gaps in data capture
- Support standardization of pipeline workflows definitions and reporting outputs
- Explore opportunities to automate data capture and workflow improvements using AI-enabled tools
- Partner Tracking
- Track CPA partner engagement referral activity and conversion performance
- Support development and maintenance of partner-level scorecards
- Ensure consistent data capture and reporting across partner relationships and advisor teams
- Help identify opportunities to improve partner activation using both data analysis and system enhancements
- Process Optimization
- Actively leverage and experiment with AI tools and emerging technologies to improve workflows reporting and data capture
- Partner with internal teams and vendors to support implementation of CRM enhancements automation solutions and AI-enabled capabilities
- Identify opportunities to reduce manual work and improve data quality through automation
- Help translate business needs into clear requirements for technology solutions
- Stay current on new tools and recommend practical applications within the Growth team
Basic Qualifications:
- Bachelors degree required
- 35 years of experience in business analytics consulting strategy or operations roles
- Strong proficiency in Excel and PowerPoint; experience creating executive-ready materials
- Experience working with CRM systems (Microsoft Dynamics preferred)
- Demonstrated ability to work with large unstructured datasets and produce actionable insights
- Strong comfort with technology systems and learning new tools quickly
- Interest in AI and automation with a willingness to apply new tools in a business context
- Strong attention to detail and commitment to data accuracy
Preferred Skills (optional):
- Experience in financial services wealth management or professional services
- Experience working with sales teams advisors or relationship-driven professionals to improve process adoption and reporting
- Ability to balance data rigor with practical user-friendly solutions that drive adoption
- Strong problem-solving mindset with ability to operate in ambiguity
Employee Benefits
At Choreo we provide a holistic total reward offering to empower our teams in their professional and personal lives. We seek to provide employees with benefits that place an emphasis on health happiness and financial security. Here is what we offer:
- Competitive salary and bonus plan
- Competitive medical dental and vision plans
- Basic life and disability coverage
- 401(k) matching program
- Financial support for approved designations and courses
- Technical leadership sales training opportunities
- Unlimited discretionary time off
- Paid parental leave
Choreo is an equal opportunity employer. We are committed to fostering cultivating and preserving a culture of diversity equity and inclusion.
Required Experience:
IC
About Company
Choreo's integrated wealth management teams are partners, intimately connected to your personal needs and driven by your financial goals. Contact Choreo today.