Strategic Projects Manager

About Zipline

Zipline is the worlds largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food medicine and essential goods anytime anywhere. We design build and operate the worlds largest autonomous logistics system delivering critical supplies quickly and reliably. Today Zipline operates on four continents makes a delivery somewhere in the world every 30 seconds and has completed millions of deliveries to date including blood vaccines medical supplies food and retail products.

Our customers include the worlds largest and most prominent healthcare systems governments retailers restaurants and global businesses who rely on us to save lives reduce emissions increase economic opportunity and provide delivery from point A to point B as fast as possible. The drone is only 15% of what weve built to enable seamless reliable global operations.

Our system strengthens supply chains reduces congestion and gives people time back. With more than 140 million commercial autonomous miles safely flown Zipline is redefining access to healthcare consumer products and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct meaningful impact on peoples lives and by scaling the future of logistics. We are seeking people who sculpt from first principles enjoy facing adversity and can do the impossible at record breaking speeds.

About You and The Role

Zipline builds manufactures and operates autonomous delivery systems that help communities access what they need. As we enter new markets clear accurate engagement with residents partners first responders and local stakeholders is essential to launch readiness and lasting trust.

This is a highly cross-functional role for someone who is organized proactive and comfortable operating in ambiguity. You will help build the systems materials processes and programs that support Ziplines external presence in the communities and markets where we operate or plan to launch.

You may own a community event one week build a stakeholder newsletter the next coordinate launch materials for a new market manage follow-ups from a public demo or help create a repeatable process for external engagement across multiple cities. The right person is a strong project manager thoughtful communicator and detail-oriented operator who can keep multiple workstreams moving without losing sight of the bigger picture.

This role is ideal for someone who enjoys working across teams building structure from scratch and helping external audiences experience Zipline in a clear consistent and compelling way.

What Youll Do

• Own end-to-end project management for priority community engagement and market-launch programs including objectives workplans owners milestones risks and follow-through.
• Plan and execute community open houses public demonstrations stakeholder briefings tours launch events and local activations including vendors venues registrations run-of-show materials and onsite coordination.
• Create clear stakeholder communications newsletters FAQs talking points briefing documents and follow-up materials that explain Ziplines robotics autonomy aviation safety and operating model.
• Partner with Community Engagement Managers on local relationship needs while owning the program structure materials coordination and follow-up required to support market readiness.
• Coordinate with Communications Marketing Operations Legal Government Affairs Safety Customer and local market teams to resolve decisions dependencies and external-facing risks
• Track attendance engagement follow-ups completion and stakeholder learnings; use findings to improve future launch plans communications and community programs.

What Youll Bring

• 5 years of experience in project management events community engagement public affairs external affairs operations or a related function.
• Demonstrated ability to manage multiple external-facing workstreams stakeholders deadlines and deliverables from unclear starting points through completion.
• Experience producing events stakeholder communications newsletters campaigns launches or community programs for public partner or customer audiences.
• Strong written and verbal communication skills with sound judgment on sensitive topics public-facing materials and executive-facing projects
• Ability to move between program strategy and execution from defining an approach to building trackers drafting materials coordinating details and closing follow-ups.
• High attention to detail a consistent quality bar and comfort working across teams with competing priorities and timelines.
• Ability to travel 2040% based on project and launch needs with occasional evening or weekend onsite support for external programs.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!