Strategic Planning Director

Agency:

Job Function:

Job Subfunction:

Job Description:

Responsibilities:

• Serve as a trusted strategic partner to clients building strong relationships through a deep understanding of their business and customer experience challenges
• Develop strategies that integrate messaging channels content and touchpoints into cohesive engagement ecosystems
• Translate consumer insights data and research into actionable experience engagement and communication strategies
• Collaborate closely with creative account and analytics teams to ensure experiences are insight-driven feasible and inspiring
• Develop strategic POVs around customer behavior engagement innovation and experience design
• Leadthe development of briefs frameworks and strategic deliverables
• Facilitate internal brainstorms and client workshops focused on engagement journeys and experience optimization
• Support new business efforts and pitches
• Partner with clients & analytics partners in research initiatives using findings to inform experience and engagement strategies

Requirements:

• Experience connecting insight to actionturning complexity into clear strategic direction
• Strong storytelling and presentation skills with the ability to bring experience strategies tolife
• Comfortable collaborating across disciplines and leading with influence rather than authority
• Confident communicator with presence clarity and the ability to build trust with clients and teams
• Interest in strategy as it applies to technology-based work CRM/loyalty-based work B2B work government / government-adjacent focused work retail work
• Ability to flex and balance workstreams across multiple clients and projects

$125000 - $150000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.