Strategic Partner Manager, Enterprise Payments Partnerships

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

The Enterprise Partnerships team at Plaid works with some of the most influential enterprise companies helping bring Plaids solutions to market through high-impact this role youll lead the acquisition of new partners and play a meaningful role in expanding a fast-growing strategically important part of the this role youll be the primary point of contact for Enterprise partners with a specific focus on managing our payment partners looking to leverage Plaid in a number of ways from Pay-by-Bank to account funding to KYC. You own the full partner lifecycle: from technical integration and first customer live milestones to scaling volumes and driving product expansion.

You are a corporate athlete who thrives in ambiguity: you are just as comfortable diving into technical API specifications with an engineer as you are negotiating commercial terms with a C-suite executive. You will act as the internal quarterback driving cross-functional work streams across Product Legal Engineering and Marketing to align internal resources with partner needs. Successful candidates bring a blend of commercial prowess high-level business acumen and a proven track record of influencing stakeholders without direct authority.

Responsibilities

• Partner management: Own all aspects of the partner relationship including business strategy product adoption and long-term growth. Lead the internal/external relationship and act as the partners primary advocate within Plaid.

• Commercial growth and upselling: Drive significant ARR growth by elevating partnerships through key milestonesfrom integration to scaleand identifying opportunities to sell into additional use cases.

• Cross-functional orchestration: Lead complex projects by aligning internal teams (Product Compliance Legal Engineering) behind partner initiatives. You will influence the product roadmap by distilling partner feedback into actionable scaling needs.

• Strategic Planning: Build and execute long-term strategic plans (9-12 months out) for a portfolio of accounts balancing day-to-day operational execution with proactive strategic growth.

Qualifications

• 4 years account management experience in a dynamic high-growth environment and 7 years of overall work experience.

• Proven ability to develop and grow large partner relationships (>$5m ARR)

• Strong communicator and internal relationship builder who can collaborate cross-functionally (e.g. with our Product and technical teams) on complex topics

• A strong business generalist with strategic mindset to build a holistic partner program in addition to individual partner relationships

• Enterprise regulated industry and previous B2B technology experience are a strong plus

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at

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Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.

Required Experience:

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