Strategic Growth Partner
Cleveland, TN - USA
Job Summary
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your careerglobal
Make your mark at one of the biggest names in payments. TheStrategic Growth Partnerserves as the embedded daytoday strategic advisor and operational leader forone of our most important enterprisepartners. This role sitswith thepartner acting as the bridge between their businessobjectivesand our companys capabilities. TheStrategic Growth Partner is accountable for driving growth strengthening the relationshipidentifyingnew opportunities and ensuring flawless executionof all initiatives.
Whatyoullown
Strategic Leadership & Growth
- Develop and execute a joint growth strategythat alignsPartnerpriorities with our solutions andlongtermroadmap.
- Identifynew revenue opportunitiesacross business units product lines and emerging needs.
- Lead monthly business reviewswithdatadriveninsights performance metrics and strategic recommendations. (ThreeonsiteLeadership QBRs and bi-monthly business performance reviews)
- Monitor competitive and industry trendsto proactively positionnew in the Clients feedback forums ( Confluence). Being involved in the Clients (Rent Manager) User Group.
Partnership & Relationship Management
- Serve as the primaryonsiteliaisonbetween thepartners leadership and internal teams.
- Build trusted advisor relationshipswith executives stakeholders and operational leads.
- Translate client needsinto actionable plansfor internal product operations and delivery teams.
- Ensure exceptional client satisfactionthrough proactive communicationand issue resolution.
- Participate in Product Councilmeetingsproviding guidanceonpotential new product features and enhancements driving design and being avoice of the Client/Customer.
Operational Excellence
- Oversee executionof allpartnersinitiativesto ensure timelines KPIs and quality standards are -Weekly reporting/meetingonthe progress of each initiative.
- Coordinatecrossfunctionalteamsincluding product analytics engineering and support.
- Track and report performance metricstied to growth efficiency and client the Client Success Management team accountable for sharing go-forward solutions.
Financial & Commercial Ownership
- Own revenue growth targetsfor thepartneraccount.
- Support contract renewals and expansionsthroughdatabackedbusiness cases.
- Forecast revenue and pipelinein partnership with sales and finance teams
Whatyoullbring
- 7 years in strategic account management or business consultingwith enterprise clients.
- Strong executive communicationskillswith the ability to influence senior stakeholders.
- Experience driving growth within large complex organizations.
- Ability to analyze data and translate insights into strategy.
- Proven success incrossfunctionalleadership.
- Comfort workingonsitein afastpacedclient environment.
Itsa bonus if you have
Success Metrics
- Revenue growth and account expansion
- Client satisfactionand relationship strength
- Adoptionofnew solutionsand initiatives
- Operational performance against KPIs
- Retentionand renewal outcomes
About the team
Our inclusive and global teams win together every to have the best minds in the industry who you can learn from as you grow your career. The people the energy the connections itsunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes aGlobalpayer
Globalpayersthink like a client act like anownerand win as one and innovative always finding better ways to deliver impact. We empower each other to make decisions anditsour passion that drives excellence in everything we set out to do.
Does this sound like you Then you sound like aGlobalpayer. Apply now to take your careerglobal.
must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa).
Diversity and EEO Statements
Global Payments is an organization that stands against racism intolerance and injustice in all its forms one that respects honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
-SB
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .