Strategic Account Representative

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Job Description:

As an established part of the Customer Management team supporting Health Systems the Strategic Account Representative (SAR) works closely with the customer sales and other McKesson support teams to provide exceptional service. The SAR role is assigned to McKessons largest customers across Enterprise. Partnering externally with the customer and internally with McKessons subject matter experts the SAR role is designed to support daily activities critical to the customer experience.

Key Responsibilities:

• Acts as primary customer contact for daily customer activities

• Utilizes data to help customers better understand their business and opportunities with McKesson

• Tracks open customer issues and partners with other back-office teams on timely resolution

• Prepare and monitor customer reports

• Attend and assist in customer meetings as needed where appropriate

Minimum Requirements:

2 years relevant experience

Critical Skills:

• 2 years experience with client/customer management

• Intermediate (Strong) proficiency with MS Office especially Excel

• 2 years of experience preparing managing and presenting customer reporting

• Experience in managing excellent communication with both internal and external stakeholders

• Excellent abilities in managing competing priorities while balancing the needs of customers

Additional Knowledge & Skills:

• Experience working in Salesforce Snowflake and/or JDE

• Solid understanding of the medical surgical industry with a comprehensive knowledge of customer service policies practices and systems preferred

• Energetic self-starter with a passion for customer experience

• The ability to interact professionally with vendors customers and co-workers

Education:

• HS Diploma or equivalent required

• 4-year degree preferred

Physical Requirements:

• Large percentage of time performing computer-based work within an office setting

Must be authorized to work in the US. Sponsorship is not available for this position.

We take pride in our culture of connection and believe in a workplace where everyone can be their full authentic self. We welcome and encourage veterans individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

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