Strategic Account Manager
San Francisco, CA - USA
Job Summary
Account Manager
Location: San Francisco CA
Company Stage of Funding: Series B Marketplace & AI Company
Office Type: Onsite
Salary: $125K$200K Base ($165K$255K OTE) Equity
Company Description
Were representing one of the fastest-growing AI-powered marketplace companies building the infrastructure that powers modern talent acquisition. The platform connects companies with specialized recruiting firms and AI-powered recruiting workflows helping organizations hire more efficiently while enabling recruiting partners to scale their businesses.
Having achieved eight-figure ARR in a short period of time and backed by leading technology investors and operators the company is rapidly expanding its go-to-market and marketplace operations teams. This role sits at the center of marketplace growth working directly with recruiting firms that generate significant revenue across the platform.
What You Will Do
- Own and grow relationships with a portfolio of recruiting firms and agency partners.
- Act as a trusted advisor to business owners helping them improve operational performance and grow revenue on the platform.
- Manage expansion retention and revenue growth across your book of business.
- Identify bottlenecks across onboarding activation engagement and retention then design solutions to improve outcomes.
- Run marketplace experiments focused on incentives workflows operational processes and liquidity improvements.
- Collaborate closely with Product Operations and GTM teams to translate customer feedback into platform improvements.
- Develop scalable systems and best practices that improve partner success and marketplace efficiency.
- Monitor performance metrics and proactively identify opportunities to increase partner productivity and marketplace growth.
- Serve as the voice of customers internally while driving measurable business results.
Ideal Background
- 28 years of experience in account management business operations customer growth partnerships marketplace operations or related customer-facing roles.
- Proven experience owning and exceeding revenue targets expansion goals or commercial KPIs.
- Strong track record of managing strategic customer relationships and driving measurable business outcomes.
- Experience working at high-growth startups preferably from Series A through pre-IPO stages.
- Excellent communication relationship-building and stakeholder management skills.
- Strong operational mindset with the ability to identify problems design processes and execute solutions.
- Demonstrated ability to work cross-functionally across operations product and go-to-market teams.
- High ownership mentality with a bias toward action and execution.
- Strong academic background with evidence of high achievement throughout career progression.
Preferred
- Experience in marketplace businesses advertising technology media partnerships recruiting staffing or similar relationship-driven industries.
- Background in account management roles that carried expansion upsell or revenue responsibilities.
- Experience working with supply-side marketplace customers or business owners.
- Exposure to startup operations growth or strategic initiatives.
- Evidence of exceptional achievement entrepreneurial pursuits competitive athletics side businesses or other standout accomplishments.
- Experience working in highly competitive performance-driven environments.
Compensation and Benefits
- Base salary: $125K$200K.
- On-target earnings: $165K$255K.
- Competitive equity package.
- Visa sponsorship available for qualified candidates.
- Opportunity to join a rapidly scaling Series B marketplace company.
- Significant ownership and direct impact on company revenue growth.
- Exposure to product operations marketplace strategy and GTM functions.
- Fast-paced high-performance culture with substantial career growth opportunities.
- Work alongside top operators founders and marketplace leaders in a highly collaborative onsite environment.
Required Experience:
Manager
About Company
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