Strategic Account Manager

Join us as a Strategic Account Manager and play a key role in growing partnerships with government agencies and contract this high-impact position youll build and expand strategic relationships identify customer needs and deliver tailored solutions that drive revenue and long-term growth.

Working cross-functionally with teams across product management finance quality supply chain compliance and technical operations youll serve as a trusted advisor to customers while ensuring exceptional service and successful outcomes.

As a subject matter expert in government markets and solutions youll leverage your industry knowledge to support commercial teams influence strategy and help achieve ambitious growth objectives in a global organization.

To perform this job successfully the Strategic Account Manager must be able to capably perform each of the following essential duties:

• Own and grow a portfolio of high-value government accounts developing multi-year account strategies that drive profitable sustainable growth.
• Hold responsibility for revenue margin performance and commercial outcomes across a multi-million dollar government portfolio.
• Take commercial ownership through pricing strategy contract negotiation and long-term agreements ensuring value-based outcomes margin protection and aligned commercial terms.
• Leverage customer market and competitive insights to identify portfolio expansion opportunities and inform government strategy.
• Build and maintain trusted senior-level customer relationships and act as a strategic partner shaping government program roadmaps supply strategies and long-term collaboration models.
• Translate complex customer requirements into scalable government programs coordinating cross-functional teams to deliver compliant on-time and high-quality outcomes.
• Influence internal teams and priorities across manufacturing quality regulatory supply chain and product management to support strategic customer commitments.
• Provide senior-level oversight of demand forecasting supply continuity and lead proactive risk mitigation strategies including dual sourcing capacity planning and regulatory/change control management for critical government programs.
• Utilize business tools (SFDC) to maintain accurate records of sales activities including customer interactions sales pipeline and revenue forecasts. Prepare updates for management such as Quarterly Business Reviews (QBRs) and Joint Business Planning Reviews (PBP) highlighting key performance metrics and achievements on a routine (weekly monthly) basis.

Qualifications :

• B.S. in chemistry physics biochemistry biology or an equivalent scientific discipline.
• At least 5 years experience in selling technical products used in research laboratories. Prior strategic account management experience dealing with centralized or global procurement organizations is strongly preferred.
• Deep understanding of global Analytical Instrument market and key laboratory workflows.
• Outstanding commercial awareness and planning abilities with a proven track record meeting and exceeding sales targets.
• Demonstrated success navigating long sales cycles complex stakeholder environments and multiyear contract negotiations.
• Ability to develop and execute multi-year strategies for complex high value private label accounts that drive profitable long-term growth.
• Deep acumen and understanding of private label economics including pricing margin drivers volume commitments and long-term contract structures.
• Experience with customer relationship management platforms such as (SFDC).
• English fluency with fluency or proficiency in other languages as a significant advantage.
• Willing to travel within Americas region and other global locations as required.

Interpersonal Competencies:

• Build trusted relationships with senior customer stakeholders and operates as a strategic advisor not a transactional seller.
• Proven capability to lead complex high stakes negotiations and influence outcomes across customers and internal stakeholders without direct authority.
• Orchestrates manufacturing quality regulatory supply chain and product teams to deliver scalable compliant private label programs.
• Anticipates and manages demand variability capacity constraints and operational risk to protect supply reliability for strategic customers.

Additional Information :

Work Conditions and Environment

• Travel & Time Expectations: Travel up to 30% of working time is expected. Maintain a valid drivers license.
• Work Setting: Home-based work environment possible dependent on business needs.

What we offer (US based-employees):

• Competitive compensation with strong bonus program
• Comprehensive medical dental and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care childcare and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability life insurance and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual Cheer program where employees are recognized for outstanding work Company wide social events frequent catered lunches and much more!

ABOUT LGC:

LGC is a leading global life science tools company providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range. 

OUR VALUES

• PASSION
• CURIOSITY 
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership.

For more information about LGC please visit our website

#scienceforasaferworld 

Remote Work :

Yes

Employment Type :

Full-time