Strategic Account Manager Central South Territory

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Piramal Critical Care

Piramal Critical Care (PCC) a business unit of Piramal Pharma is the fourth-largest producer of inhaled anesthetics and a global player in hospital generics. We are motivated by our vision of commitment to delivering critical care solutions for patients and healthcare providers across the globe while achieving sustainable and profitable growth for all the stakeholders.

PCC maintains a wide presence across the US Europe and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anesthetics such as Sevoflurane Isoflurane and Halothane as well as Intrathecal Baclofen therapy for spasticity management.

PCC has a strong manufacturing and process development experience with wholly-owned state-of-the-art manufacturing facilities in the United States and India inspected periodically by the US FDA and the UK MHRA and other regulators. The strategic locations of our facilities help us supply high-quality products around the world timely at optimal costs.

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Strategic Account Manager - Central South Territory

Job Description

The Strategic Account Manager (SAM) supports the Central South Territory and is responsible for driving revenue growth portfolio adoption and long term account value across a defined territory. This role owns the full sales lifecycle for Integrated Delivery Networks (IDNs) hospitals and Ambulatory Surgery Centers (ASCs) while leading distributor execution contract implementation and cross functional collaboration. Success in this role requires strong business acumen and the ability to influence complex stakeholder groups while delivering against revenue margin and compliance objectives.
Preferred Cities: Houston Dallas San Antonio Austin

Essential Duties and Responsibilities

Territory Strategy & Revenue Delivery

• Provide ample and routine territory/account coverage
• Own and execute a comprehensive territory and strategic account business plan to achieve revenue growth and profitability targets.
• Prioritize accounts and opportunities based on revenue potential strategic value retention risk competitive dynamics and pipeline health.
• Maintain an active qualified pipeline with accurate forecasting to support leadership visibility and business planning.
• Conduct regular business reviews with key customers to assess performance value realization and future growth opportunities.

Customer Engagement & Clinical Support

• Build and maintain relationships with executive clinical supply chain and value analysis stakeholders across IDNs hospitals and ASCs.
• Engage customers through consultative selling activities including inservices product training professional meetings and industry events.
• Navigate complex decisionmaking structures and position PCC solutions by translating clinical operational and economic value into customerspecific outcomes.
• Serve as a clinical technical and market resource to customers distribution partners and internal stakeholders.

Account & Contract Management

• Manage the full sales cycle from opportunity identification through contract negotiation close and implementation.
• Execute sales strategies aligned with approved budgets pricing frameworks and revenue objectives.
• Own customer retention renewals and expansion by identifying and executing crosssell and upsell opportunities.
• Ensure agreements are financially viable compliant and aligned with customer needs and PCC strategic objectives in coordination with National Accounts and internal partners.

Distributor & Channel Leadership

• Lead wholesaler and distributor relationships at the field level to ensure contract compliance product availability and effective account execution.
• Identify performance gaps and leverage distributor insights and data to optimize pullthrough and territory results.

CrossFunctional Collaboration & Execution

• Partner with National Accounts Inside Sales and crossfunctional teams (e.g. contracting vaporizer operations) to execute integrated account strategies.
• Serve as the primary voice of the customer internally advocating for solutions that drive mutual value and longterm partnerships.
• Support RFPs GPOdriven initiatives and customer requests while coordinating internal resources to ensure timely issue resolution.
• Provide fieldbased market and competitive intelligence to inform pricing portfolio and gotomarket decisions.

Planning Governance & Professional Development

• Manage territoryrelated expenses in compliance with PCC policies and financial objectives.
• Maintain accurate CRM documentation account plans and opportunity records.
• Participate in ongoing professional development aligned with PCC performance objectives and competency expectations.

Key Competencies (knowledge skills and abilities every person must possess to be successful)

• Critical Thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
• Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
• Excellent verbal and written communication skills
• Creative and able to present various solutions
• Energetic enthusiastic and motivational disposition
• Maintain confidentiality
• Coaching skills

Education/Experience

• Bachelor Degree with 5 to 10 years of experience generic pharmaceutical selling into health systems hospital and ASCs.
• Knowledge of CRM (Sales Force) and opportunity pipeline management process.
• Knowledge of budgeting and forecasting to support company revenue and expense objectives
• Knowledge of pharmaceutical/anesthesia/device industry. Clinical and industry i.e. contracts pricing competition etc. Understanding of GPO IDNs and the acute/non-acute environment
• Ability to communicate across departments within and across the organization to support company client and sales objectives
• Application of knowledge experience and expertise to help shape policy project fulfillment and client and company objectives
• Knowledge and expertise in specific elements of contract negotiations to obtain terms and conditions that support both client and PCC objectives
• Application of expertise knowledge and experience to help solve external client issues as well as internal cross functional issues as they relate to field based sales