Store Supervisor – Hardware & Home Centre

Join the dynamic team at our Hardware & Home Centre as a Store this role you will lead daily shop floor operations support your team and ensure a high standard of customer service. Working closely with the Store Manager you will help drive sales maintain store standards and ensure smooth day-to-day operations.

• Supervise and support Sales Associates and Merchandisers to ensure efficient operations and excellent customer service
• Maintain an active presence on the shop floor assisting customers and guiding team members
• Handle customer issues including returns and escalations
• Support sales performance and team productivity through coaching and oversight
• Ensure shelves displays and promotional areas are properly stocked and presented
• Monitor stock levels and coordinate with Inventory to maintain availability
• Maintain store cleanliness organization and safety standards
• Coordinate with other departments to support overall store operations
• Help minimize loss damage and shrinkage
• Be available to work as required based on business needs

• 35 years experience in retail or sales preferably in a hardware or similar environment
• Previous supervisory experience or strong leadership ability
• Strong customer service and interpersonal skills
• Good organizational and time management skills
• Ability to work in a fast-paced retail environment
• Basic computer skills including POS and Microsoft Office

• Performance incentives and bonuses
• Health and life insurance
• Employee discount across the company
• Company-provided uniforms