Store Manager

The Store Manager serves as the face of ACE Cash Express to our customers. On top of providing customer service and facilitating sales you will also build professional relationships with customers and gain in-depth knowledge of our lending (where applicable) check cashing and card services.

The pay range for this position is $18.00-$22.00 per hour.

WHY ACE

ACE Cash Express employees are our companys greatest asset. We empower allâstore managers to use their customer service and sales skills to the fullest and we celebrate their commitment to making our store operations succeed.

ACE Cash Express is a workplace where:

• Collaborating and teamwork thrive.
• On-the-job learning and development activities are available.
• Excelling in your role and assisting others on the team is encouraged.
• Strengthening relationships with customers partners and colleagues happens every day.
• Investing in our employees and promoting a culture centered on people service career advancement and unity among other key principles.

Whats in it for you

ACE offers medical dental and vision coverage as well as paid time off paid holidays Sundays off flexible schedules tuition reimbursement short-term disability long-term disability and basic life and AD&D for full-time associates. All associates are eligible to participate in our 401k plan.

1 Full-time employees are eligible for benefits subject to each plans specific requirements. All positions are eligible to participate in our 401k subject to the specific plan document.

What does a normal day look like

• Understanding customers unique needs and recommending appropriate ACE products and services.
• Supporting Sales Associates and guiding them toward success in their roles.
• Prioritizing active listening clear communication and empathy in all customer interactions.
• Managing operations and driving overall store performance which may include cash handling check cashing lending bill pay and card services with a strong attention to detail.
• Prioritizing accuracy confidentiality and strict compliance with industry regulations and safety guidelines.

• Actively promote all ACE financial services through cross-selling and marketing strategies including marketing in the community. Train and support store employees in product knowledge.

Were looking for Store Managers who have an entrepreneurial spirit and can work independently embracing accountability for overall store performance. Building trust with customers is a top priority so you will need to listen actively communicate effectively and empathize with their challenges all with the intent of providing exceptional service. Store Managers will need to understand the diverse range of financial products and services that ACE offers. It is beneficial to have two or more years of retail experience. Proficiency in Spanish is welcomed in most of our markets and a high school diploma or equivalent is required.

Join us and explore ways you can contribute your skills to our dynamic work environment.âThe difference is YOU!

Travel

There may be occasions where the employee will travel to other stores to work.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand for extended periods as well as sit walk reach with hands and arms stoop bend and engage in verbal communication and active listening. The employee must have the ability to see clearly at both close and distant ranges with the ability to adjust focus as needed. Additionally the employee may occasionally be required to lift and/or move up to 25 lbs.

The ability to work 10-12 hours in a confined work area is required contingent on state specific labor laws.

EEO Statement

Populus Financial Group Inc. dba ACE Cash Express is an equal opportunity employer and complies with all applicable federal state and local fair employment practices compliance with applicable law Populus Financial Group does not discriminate against any applicant or employee on the basis of race color religion creed sex sexual orientation gender (including gender nonconformity and status as a transgender or transsexual individual) national origin or ancestry ethnicity age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information pregnancy status or any other protected classification. This policy applies to all terms and conditions of employment including but not limited to hiring training promotions discipline compensation benefits and termination of employment.

Required Experience:

Manager