Storage Customer Service Representative

Location:

Looking for a job thats fun fast-paced and different every day Join the U-Haul team as a Storage Customer Service Representative! In this role youll help customers with truck trailer self-storage and U-Box rentals assist customers in our retail showroom and help keep our Center clean organized and ready to welcome the next customer. If you enjoy meeting new people staying busy and making someones moving day a little easier youll love being a part of our friendly supportive team. No experience is required we provide paid training and everything you need to succeed.

Our motto is Hire Fast Pay Fast. You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition we offer a $300 cash bonus paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance &Prescription plansif eligible
• Paid holidays vacation and sick daysif eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products Dell computers cell phone plans hotels and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental &VisionPlans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramseys SmartDollar Program

Storage Customer Service Representative Responsibilities

As a Storage Customer Service Rep no two days are the same. Youll play an important role in creating a great experience for every customer while helping keep our center running smoothly.

• Create a friendly welcoming experience by assisting customers during their visit.
• Help customers find the right trucks trailers self-storage moving supplies and U-Box solutions for their needs.
• Use U-Hauls mobile technology to complete rentals returns and inventory management.
• Prepare U-Haul trucks and trailers for customer rentals by positioning equipment and assisting customers with trailer hook-ups.
• Inspect clean and prepare rental equipment including checking basic fluid levels to ensure its ready for the next customer.
• Process rental agreements returns and payments while providing outstanding customer service.
• Answer customer questions and recommend products and services that best fit their moving and storage needs.
• Continue learning new skills through paid training and ongoing education with U-Haul University.
• As you grow in the role youll have opportunities to learn additional skills such as trailer hitch installation propane dispensing and forklift operation through company-provided training and certification.
• Perform other duties that help keep the center clean organized and ready to serve our customers.

What Youll Bring

• A valid drivers license with a good driving record.
• A friendly dependable attitude and a commitment to providing outstanding customer service.
• A willingness to learn new technology and adapt in a fast-paced environment.
• The ability to work both independently and as part of a team.

Why Youll Love Working Here

• Every day is differentno sitting behind a desk all day.
• Paid training with opportunities to learn valuable new skills.
• Work with a supportive team that enjoys helping customers.
• Build experience in customer service retail and equipment operations.
• Opportunities for advancement within U-Haul.

Work Environment

Our team enjoys a variety of indoor and outdoor work throughout the day. Youll spend time helping customers in the showroom preparing rental equipment on the lot and working in different weather conditions as the seasons change. Some tasks involve working around vehicles equipment propane and cleaning products so safety is always a top priority. U-Haul provides the training and any required safety equipment needed to perform your job safely.

Physical Demands

This is an active position that keeps you on the move throughout the day. Responsibilities include walking standing bending reaching and working both indoors and outdoors. Youll occasionally move equipment and merchandise weighing up to 50 pounds with assistance when needed while preparing equipment and helping customers.

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.