Stock Manager, Outlet

Who We Are:

Lovesac is a fast-growing design-driven furniture brand on a mission to help people live more comfortably. We create innovative adaptable furniture like our iconic Sacs and endlessly customizable Sactionals thats built to evolve with our customers lives. Washable reconfigurable and here for life our products deliver Total Comfort without compromising on style or sustainability. Were ambitious human-centered and driven to win the right way. At Lovesac we think big move fast and hold ourselves to high standardswhat we call Top Ambitionwhile leading with care empathy and purposebecause Love Matters. We believe great results come from empowered teams strong relationships and a shared commitment to making a positive impact on our customers and each other.

Who You Are:

As a Lovesac Outlet Stock Manager you are energized by creating order in a fast-moving environment and ensuring products are available organized and ready for both our customers and team. You thrive balancing operations and sales managing inventory shipment processing and fulfillment while remaining an active presence on the sales floor engaging customers supporting the team and driving results with a customer-first mindset.

You are highly organized detail-oriented and adaptable confidently managing changing inventory levels daily priorities and evolving business needs. You take pride in maintaining accuracy improving processes and creating a safe efficient and well-run operation.

You build strong relationships across the store partnering closely with leadership and Associates to keep the business moving. Through accountability teamwork and a hands-on approach you help create a seamless customer experience while supporting strong business results.

What Youll Do:

Sales & Customer Experience Leadership

• Flex between operational and customer-facing responsibilities always prioritizing exceptional customer service while actively assisting customers sharing product knowledge and driving sales when traffic staffing or business needs require.
• Partner with the sales team to ensure merchandise is accessible customer orders are fulfilled accurately and product availability is communicated effectively.
• Support the customer journey through efficient order preparation pickup readiness and inventory execution that enables exceptional service.
• Demonstrate product knowledge and reinforce Lovesacs commitment to creating a remarkable experience.
• Help maintain compelling visual presentation standards by supporting merchandising updates signage placement floor sets and product movement.
• Take ownership of your performance operating with confidence strong decision-making and disciplined execution to consistently meet and exceed sales goals and KPIs.

Operational Excellence

• Support daily store operations opening/closing inventory visual standards and promotions while upholding brand standards and using store systems and data to prioritize work and drive efficient customer-focused execution.
• Own inventory accuracy and product flow ensuring merchandise is received processed organized and available to support sales fulfillment and business goals.
• Lead shipment stockroom fulfillment and customer pickup operations while maintaining a safe organized and efficient back-of-house environment.
• Monitor inventory discrepancies conduct audits and partner with leadership to quickly resolve issues and improve accuracy.
• Adapt to changing inventory levels and business priorities while consistently delivering operational excellence.
• Deliver on brand standards safety and policies in a way that feels approachable and customer-first while contributing to a positive team environment and protecting the business.
• Staying curious and flexible you will take on additional priorities and special projects to keep the store team and brand continuing to grow

People & Culture Leadership

• Represent Lovesacs values by contributing to an inclusive respectful environment for all customers and teammates where belonging is real diverse perspectives are valued and everyone can do their best work.
• Show up with accountability flexibility and a willingness to learn grow and take feedback.
• Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.
• Collaborate with Store Leadership Retail Operations and Supply Chain partners to solve challenges improve execution and drive continuous improvement.

Requirements:

• 18 years of age or older.
• 3-5 years of experience in a retail inventory warehouse fulfillment or stock leadership role.
• Experience leading inventory shipment fulfillment or product flow operations in a high-volume fast-paced environment while coaching and directing others.
• Strong organizational and prioritization skills with the ability to manage multiple responsibilities and deliver results.
• Must regularly work during high-traffic and delivery periods mornings nights weekends holidays and peak selling times to ensure you capitalize on inventory fulfillment.
• Ability to utilize technology to support inventory management fulfillment communication and operational processes.
• Must be able to travel as required by the Company in its sole discretion to local stores third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment integrity and trustworthiness in managing financial transactions handling sensitive business and customer data customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable nonconfrontational manner.
• Must be able to safely load unload stage move and assemble furniture products with or without assistance. Candidates must be able to lift up to 100 lbs. and to assemble and disassemble furniture while working on the selling floor. Candidates must be able to safely operate pallet jacks hand trucks or other moving equipment.
• This position regularly requires moving objects (including medium to large furniture items) from a lower to a higher position or horizontally from position-to-position. This position constantly requires standing and/or walking for extended periods up to 8 hours per shift. This position regularly requires the following actions lifting; pushing; pulling; bending; twisting; kneeling; reaching; stooping; crawling; and climbing.

Benefits

Financial Well-Being

• Performance Based Quarterly Bonus
• 401(k) with Company Match
• Basic Life/ADD STD and LTD coverage
• Paid Parental Leave
• Paid Time Off
• Dependent care savings plan
• Commuter and parking plans
• Legal and ID Theft plans
• Pet Insurance
• Associate Discount

Physical Well-Being

• Medical Dental and Vision Plans
• Health savings accounts
• Wellness and Gym Discounts

Social Well-Being

• Associate Resource Groups
• Lovesac Gives Back

Emotional & Mental Well-Being

• Employee Assistance Program (EAP)
• Teladoc Behavior (through medical coverage)

Associates will be eligible to receive up to 125 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work addition they will be eligible to receive 8 paid company recognized holidays and will be paid 1 1/2 times their regular rate for any hours worked on these holidays. Eligibility and terms for all benefits listed are as outlined in Lovesacs policy and plan documents.

Associate pay will vary based on factors such as location qualifications experience skill level and competencies.

Our Lovesac Values:

Core Values:Top Ambition We All Win Together Conscious Operations Do Less and Do Best Love Matters

Table-Stakes Values: Willing to Sweep Floors Grit Positive Self-Aware Self-Starting Insatiable Learners Transparency Customer-Centric

Our Lovesac Core Competencies:

• Builds Customer Centricity
• Drives Remark-able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race color religious creed ancestry national origin ethnicity religion sex sexual orientation gender (including gender-related identity gender nonconformity or status as a transgender or transsexual individual) pregnancy age national origin marital status physical or mental disability military status genetic information or any other characteristic protected by applicable law.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates and employees with disabilities protected medical conditions and religious beliefs. If you need an accommodation during the application or interview process please reach out to us at:

Non-New York City Applicants Only: To the extent permitted by law conditional offers of employment will be contingent upon successful completion of a background check including but not limited to education verification employment history verification reference checks criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local state and federal law.

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