Station Agent CLD Airport

Interested in working in aviation Are you looking for a job with stability and growth opportunitiesIf you are looking for a career with growth potential and work well in a fast-pacedâteam-oriented environment we want to speak to you!

WHY WORK FOR PRIMEFLIGHT

• Enjoy benefits like 401(k) with matching health dental vision and life insurance paid time off growth opportunities and more(*Benefits may vary based on eligibility)

• We are committed to being a leading provider of commercial services within the aviation industry

• Our teams focus on maintaining a positive working environment and treating all team members with respect

• With more than 200 locations across the world we offer opportunities for career progression

SUMMARY OVERVIEW

The Station Agent supports the day-to-day airport operations by performing a combination of ramp customer service and aircraft servicing duties. This role works under the direction of the Station Manager and is responsible for ensuring safe efficient and on-time aircraft operations while delivering a high level of customer service. The Station Agent operates in a fast-paced physically demanding environment and must be able to work under tight time constraints while maintaining compliance with all safety and security regulations.

RESPONSIBILITIES

• Load unload and transport passenger baggage and cargo between aircraft carts and terminal areas
• Operate ground service equipment such as belt loaders tugs and bag carts in a safe and efficient manner
• Assist with aircraft servicing including cabin cleaning waste disposal and restocking as needed
• Prepare aircraft cabins for boarding and departure including cleaning seats galleys and lavatories
• Support ramp operations by coordinating ground equipment and ensuring readiness for arriving and departing flights
• Provide customer service support including assisting passengers at ticket counters gates and boarding areas
• Communicate effectively with team members supervisors and airline partners to ensure on-time performance
• Monitor flight schedules and assist with operational changes such as delays or gate changes
• Follow all company airport and federal safety and security regulations at all times
• Maintain a clean organized and safe work environment
• Complete required documentation and reports accurately and timely
• Handle customer concerns and escalate issues to leadership as appropriate
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Must hold a valid drivers license.
• Communicate effectively in English (reading writing speaking)
• Previous customer service or airport experience preferred
• Ability to work in a fast-paced and physically demanding environment
• Strong communication and teamwork skills
• Ability to follow instructions and adhere to safety procedures
• Ability to access and interpret information in print and electronically including the use of electronic devices including IPads/Tablets Computers and Mobile Devices
• Effectively communicate with colleagues and clients both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA RAIC TSA Port Authority U.S. Customs and U.S. Postal- as applicable).
• Airlines operate 24/7; must be flexible to work nights weekends and holidays

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push pull
• May need to crawl and crouch at times in confined tight spaces
• May need to bend stretch squat kneel
• Exposure to moderate and at times high noise levels
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms wrists hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlight Aviation Services Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.

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Required Experience:

Unclear Seniority