State of FL- DOE-OSFA-Customer Service Representative (805321)
Job Location:
Tallahassee, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Title/Role: Customer Service Representative
Worksite address: Tallahassee Florida 32309
Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for the next fiscal year.)
Complete Description:
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week Monday through Friday from 8 AM to 5 PM.
Knowledge Skills and Abilities:
-High school diploma general education degree or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support a plus
Applicants must pass a level 2 screening background check which includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
| Skills | Required / Desired | Years of Experience required | Candidate has |
| Ability to speak and understand English | Required |
| |
| High school diploma general education degree or equivalent. | Required |
| |
| Experience in a professional work environment | Required | 2 Years |
|
| Experience using a computer | Required | 1 Years | |
| Ability to stay calm when customers are stressed or upset. | Required |
| |
| Experience working with customer support a plus | Desired |
|
