State Eligibility Consultant
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state offering a range of opportunities across 60 agencies. At the state youll find competitive compensation a robust benefits package and a commitment to work-life balance. Most importantly youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Family & Social Services Administration (FSSA):
The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The divisions overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.
Role Overview:
This State Eligibility Consultant (SEC) position plays a pivotal role in ensuring the accuracy and integrity of benefits for DFR programs. The SEC is responsible for processing and reviewing tasks applications changes and redeterminations for SNAP Medicaid and TANF benefits to ensure they adhere to all applicable policies and regulations. The SEC will make necessary corrections update case information and authorize benefits. The SEC will offer valuable feedback for peer coaching and reporting purposes contributing to the overall improvement of the DFR accuracy review process.
Salary:
The salary for this position traditionally starts at $37648.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
The essential functions of this role are as follows:
- Review all eligibility recommendations and information provided by contract staff.
- Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules regulations and guidelines.
- Examine data matches to find inconsistent and unreported data.
- Approve claims referred and calculated by the Contractor.
- Conduct full eligibility interviews for SNAP TANF and Medicaid applicants.
- Keep current on all changes in rules regulations and guidelines regarding the individual benefit programs.
The job profile is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.
Individuals in this role should minimally be able to articulate or demonstrate the following:
- Be willing to travel with reasonable accommodation.
- Thorough knowledge of public assistance policy practices and procedures.
- Thorough knowledge of federal state and local rules and regulations related to public assistance programs.
- Working knowledge of computerized eligibility systems.
- Ability to identify problems evaluate alternatives and implement effective solutions.
- Ability to use tact and empathy in dealing with people from varied backgrounds.
- Ability to use discretion in dealing with all clients and fellow employees personal information.
- Demonstrates effective interview and communication skills.
- Ability to be flexible and self-motivated in managing multiple priorities.
- Ability to work independently and as part of a team.
- Ability to perform basic mathematical calculations.
- A degree is not required.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account which includes bi-weekly state contribution
- Deferred compensation 457(b)account (similar to401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust comprehensive program of leave policies covering a variety of employee needs including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation personal and sick leave time off
- 12 paid holidays 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parkingfor most positions
- Free LinkedIn Learningaccess
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting selecting developing and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application you can request assistance by contacting the Indiana State Personnel Department at .
Required Experience:
Contract
About Company
The Indiana Department of Correction (IDOC) is responsible for adult and juvenile inmates held in more than 30 facilities. IDOC's facilities include minimum- and maximum-security prisons, camps, and work-release centers. The department's PEN Products program partners with private indu ... View more
