Startups Business Operations Sr. Analyst
San Francisco, CA - USA
Job Summary
The successful candidate will bring expertise in operational execution and process improvement combined with fluency in AI-powered automation and GenAI tools. The right candidate has a record of delivering results in a timely and effective manner with experience supporting complex cross-functional programs in large organizations preferably in technology. The candidate will be a self-starter with a bias toward independent problem solving a passion for identifying and eliminating bottlenecks and attention to detail in execution. The successful candidate must be able to roll up their sleeves and work directly with models and large data sets demonstrating passion for the work and excellent problem-solving abilities. You will be a builder at heart who sees a manual process and instinctively designs an automated solution who experiments with agentic AI and automation tools because they understand the compounding leverage these create. Strong communication skills to support data-driven decision making and the ability to work effectively across functions are essential. Collaboration with stakeholders across AWS Sales Solutions Architecture Business Development Finance and other Operations teams will be crucial to effective execution. You will drive toward simple scalable solutions to difficult problems demonstrate strong project management skills and communicate analytical results clearly and effectively both in writing and verbally.
Key job responsibilities
Run and continuously improve business review cadences (Top Deals Reviews Monthly Business Reviews) that connect strategy to execution preparing materials and driving follow-up actions
Maintain and enhance forecasting models and pipeline management systems leveraging AI-powered automation to drive predictable business outcomes with increasing efficiency and precision
Build and maintain business processes reporting tools and dashboards that enable data-driven decision making leveraging GenAI-powered intelligence and both internal and external data sources
Build and deploy AI agents and automation solutions for Startups-specific operational needs driving adoption across field teams and contributing to the organizations intelligent automation capabilities
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- 3 years of experience in business operations sales operations or related fields with demonstrated success in executing and improving operational mechanisms
- Strong analytical capabilities with experience in forecasting pipeline management and proficiency with technical tooling including CRM platforms Excel and AI/GenAI tools
- Experience with GenAI tools AI agent development or AI-powered automation platforms with demonstrated interest in driving AI adoption or digital transformation initiatives
- Experience scaling an organization through rapid growth or expansion
- Experience consulting with senior leadership and executives in a fast-paced environment
- Strong understanding of Amazons operational model and mechanisms
- Hands-on experience building AI agents using agentic AI frameworks or implementing automation solutions in a business operations context
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 96900.00 - 169500.00 USD annually
USA WA Seattle - 88100.00 - 154100.00 USD annually
Required Experience:
Senior IC
About Company
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