Starbucks Shift Supervisor
Memphis, TN - USA
Job Summary
Shift Supervisor
Department: Food & Beverage
Reports To: Store Manager
Supervises: Baristas
The Shift Supervisor supports the Store Manager by overseeing daily operations and supervising staff during assigned shifts. This position ensures quality service delivery operational efficiency and adherence to company policies.
- Supervise staff and deploy resources during assigned shifts.
- Lead by example in delivering exceptional customer service.
- Assist with training coaching and performance feedback.
- Execute opening and closing procedures as assigned.
- Ensure compliance with cash-handling and safety procedures.
- Communicate operational needs to management.
- Maintain regular and punctual attendance.
- Strong leadership and interpersonal skills.
- Ability to coach and motivate team members.
- Ability to work flexible schedules including nights and weekends.
- Prior food service or customer service experience preferred.
- Retail food and beverage environment.
- Prolonged standing and walking.
- Frequent bending lifting and repetitive tasks.
- Exposure to heat equipment and customer traffic.
- Medical dental vision and prescription drug coverage
- 401(k)
- Flexible Spending Account
- Employer-sponsored life insurance
- Employer-sponsored short-term and long-term disability
- Employee Assistance Program
- Voluntary life insurance
- Vacation and paid holidays
Required Experience:
Manager
About Company
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