Starbucks Department Manager
Glasgow, KY - USA
Job Summary
Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!
At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.
Main responsibilities:
- Deliver friendly courteous and helpful customer service while serving as the primary customer contact
- Supervise train and schedule Starbucks staff to ensure optimal staffing and adherence to company standards
- Drive department performance by increasing sales improving profitability and controlling costs
- Manage inventory order supplies and maintain accurate stock levels
- Prepare and serve beverages using coffee and espresso equipment while ensuring quality standards
- Ensure compliance with Safeway and Starbucks policies procedures and audit requirements
- Maintain cleanliness organization and safety standards in the café and work areas
- Handle customer concerns and resolve service or product issues professionally
- Operate cash register functions and perform basic cash-office responsibilities
- Complete reporting logs (e.g. temperature logs) merchandising displays and other operational duties
We are looking for candidates who possess the following:
Soft skills:
- Strong customer service orientation and interpersonal skills
- Effective communication and conflict resolution
- Leadership and team motivation capabilities
- High level of professionalism and integrity
- Strong organizational and multitasking skills
Ability to work under pressure in a fast-paced environment
Competencies:
- Staff supervision coaching and training
- Inventory management and ordering processes
- Compliance with food safety company policies and audit standards
- Operational execution and merchandising
- Cash handling and basic financial accountability
Decision-making and independent judgment
Knowledge:
- Knowledge of coffee and tea preparation and beverage recipes
- Understanding of food safety and sanitation practices
- Familiarity with inventory control and shrink programs
- Working knowledge of retail operations and customer service standards
Basic understanding of cash register systems and transactions
Abilities:
- Ability to lead schedule and manage a team effectively
- Ability to multitask and work under time constraints
- Ability to plan organize and analyze operational needs
- Ability to interact professionally with customers and employees
- Ability to work independently and make decisions
Ability to read write and communicate effectively in English
Other requirements:
- Ability to work varied shifts in a 24-hour retail environment
- Prior retail or customer service experience required; management experience preferred
- Ability to meet physical requirements (standing/walking continuously lifting up to 50 lbs. etc.)
- Must adhere to company uniform and appearance standards
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
- Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Required Experience:
Manager
About Company
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to b ... View more