Staffing SchedulerCoordinator PCA Float Pool BWH

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Responsible for managing and coordinating the scheduling of healthcare professionals to ensure adequate staffing levels in various healthcare settings. This role involves working closely with healthcare providers staff members and other departments to ensure patient care is delivered efficiently and effectively.

Does this position require Patient Care No

Essential Functions-Develops maintains and manages schedules for healthcare staff including nurses physicians and support personnel ensuring adequate staffing levels at all times considering patient needs and staff availability.

-Serves as the primary point of contact for staff scheduling issues and inquiries by communicating schedule changes updates & requirements to staff and relevant departments.

-Ensures compliance with healthcare regulations labor laws and organizational policies.

-Addresses and resolves scheduling conflicts and issues promptly and efficiently and implements contingency plans for unexpected staffing shortages or changes.

-Utilizes scheduling software and tools to manage and optimize staff schedules.
-Provides support and guidance to staff regarding scheduling policies and practices.

-Facilitate communication between healthcare staff and management to address scheduling concerns.

-Maintains accurate and up-to-date records of staff schedules hours worked and other related documentation.

EducationHigh School Diploma or Equivalent required or Associates Degree Healthcare Administration preferred or Associates Degree Related Field of Study preferredCan this role accept experience in lieu of a degreeYesLicenses and CredentialsExperienceCustomer service experience preferably in a clinical setting. Call Center/high volume practice experience preferred. Electronic Medical Record Experience preferred 1-2 years required and Experience in scheduling administrative support receptionist role or customer service position is preferred 2-3 years preferredKnowledge Skills and Abilities- Strong leadership and team-building skills with the ability to motivate and inspire others. - Strong organizational and time-management skills. - Excellent communication and interpersonal skills. - Proficiency in scheduling software and Microsoft Office Suite. - Ability to handle multiple tasks and work in a fast-paced environment. - Ability to collect and analyze information and to devise and develop statistical analyses and reports.

Onsite

75 Francis Street

0

Per Diem

Rotating (United States of America)

Pay Range

$20.84 - $29.79/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework